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Error during operation
An error code is indicated on the Main display when the machine does not run properly during operation or
initialization. If the same error occurs repeatedly, please contact your distributor.
Error Message Details and Countermeasures
CA201 Card jam Card Jam (caused by malfunction of motor or sensor in Main Transfer Unit)
< Power OFF, and remove the card >
CA221 Pusher err Pusher motor error detected
<Power OFF and ON >
CA303 Home err Y Home detection error.( Carrier vertical direction)
<Power OFF and ON >
CA304 Home err Z Home detection error.( Carrier horizontal direction)
<Power OFF and ON>
CA421 Card exist Detect a card remaining on Carrier.
< Power OFF, and remove the card>
CG302 Home err X Home detection error. (horizontal direction)
<Power OFF and ON >
CG303 Home err Y Home detection error.(vertical direction)
<Power OFF and ON >
CG421 Card exist Detect a card remaining on carriage.
< Power OFF, and remove the card>
CM501 Unknown Receive unknown commands.
<Make sure host PC and this product are connected correctly by LAN or USB.>
CM502 Sequence Detect sequence error.
<Make sure host PC and this product are connected correctly by LAN or USB.>
CM503 Parameter Detect parameter error.
<Make sure host PC and this product are connected correctly by LAN or USB.>
CM513 Receive Detect receiving error.
<Make sure host PC and this product are connected correctly by LAN or USB.>
CM514 Send Detect sending error.
<Make sure host PC and this product are connected correctly by LAN or USB.>
CV411 Front Detect Front Cover open during card issuance operation.
<Close Front Cover, initialize from host PC.>
CV412 Top / Side Detect Top /Right side door open during card issuance operation.
<Close Top/Right side door, and initialize from host PC.>
DR307 D Pos err Home detection error.( Emboss Drum)
<Power OFF and ON >
DR401 D Rota err Detect an error during drum rotation.
<Power OFF and ON >
EM211 Press err Detect an error during embossing operation.
< Power OFF, remove the card>
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