8-135 Software Utility
Device Firmware
The following is the part number of the firmware:
• 497–0499797—Customer Display - 2x20 LCD 5977
The firmware version currently installed on the 5976 display device is briefly displayed
during start–up of the 5977, for example, 497–0499797 V1.14.01.
Note: Take note of the firmware version currently installed on your device. Verify if it
matches with the latest released version that can be found on the NCR Support page. If
they do not match, it is recommended to update the firmware of your device.
To verify and download the latest released firmware version, perform the following
steps.
Downloading the Latest Firmware Version
1. Go to http://www5.ncr.com/support/support_drivers_patches.asp.
2. Select Retail Support Files (Drivers, Firmware, Operating Systems, Platform
Software (OPOS/JavaPOS), BIOS, etc.).
3. Select NCR RealPOS and SelfServ Peripherals (Firmware, Drivers, Utilities).
4. Select Line Displays.
5. Select 5976 and XR7 - F450/451-2x20 Customer Display.
6. From the Firmware list, select 497–0499797_Revx.fif.
Note: “x” is the latest released revision of the firmware. It is indicated by an
alphabet character that corresponds to a certain release number.
Note: Make sure to download the firmware with the uppermost alphabet character
as it represents the latest released revision. The NCR Support page provides the
corresponding version number of each alphabet character.
7. Save the downloaded file (*.fif file) to a working directory on the terminal hard
drive.
Note: The files can be extracted to and run from a Flash Drive, CDROM, or
network if desired.
8. Flash the downloaded firmware to the 5977 display device.
Note: For instructions on how to flash the downloaded firmware, refer to the
“ROM Flasher” section in this chapter.
To Next Page
Loading...
