System Maintenance Manual
Troubleshooting IP on an SV9100 System
SECTION 1 Introduction
This book provides some helpful tips for troubleshooting IP on the
UNIVERGE
®
SV9100 system.
SECTION 2 Ping
This is one of the most useful tools available to troubleshoot IP
connectivity. PING is a standard component
of Microsoft Windows
®
and is
also implemented on the UNIVERGE SV9100 IP Phones. Ping sends a
small IP packet to a specified destination and waits for a response back.
It should be possible to ping IP Phones, the GCD-CP10 (CPU), GPZ-IPL (VoIP) and any other devices on the
network. Send a ping and wait for a reply. If a reply is not
received, the ping response “times out”. This
indicates a connection
problem.
Refer to Figure 1-1 Ping Traces on page 1-2 for examples of these two
conditions.
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