Making Changes to the Configuration
48
Department Groups
Description
Department groups use pilot numbers to allow user to place calls to
the group.
Pilot number calls either, ring all extensions in group or Hunts (Busy/no answer) to next free
extension. (Defined by priority and timer)
Pilot numbers are also used in programming as an alternate to an IRG
An extension can only be in one department group.
Pre config – initial data
Pilot numbers assigned 601 - 631
All extensions in department group 1
No conditions set
Options
Priority within the group defines order the order in which calls hunt around the group.
The pilot numbers can be in the range 10-19 or 200-599.
Procedure
Assign Pilot number
1. Click on 11-xx to expand tree
2. Click on 11-07
3. Add pilot number
4. Save changes (Apply)
5. Click 11-xx to close tree
Define Department group members
1. Click on 16-xx to expand tree
Alog pre
config
✔
ISDN pre
config
✔