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Neptune
Gateway
R900
Neptune R900 User Manual
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R900
®
Gateway
Installation
and
Maintenance
Guide
2
Table of Contents
This Page Intentionally Left Blank.
7
Table of Contents
7
Figures
15
Chapter 1: Overview
21
About this Guide
21
General Product Overview
21
Figure 1 - Solar Unit
21
Determininghow to Install the Gateway
22
Choosing the Installation Site of the Gateway
22
Table 1 - Types of Gateway Installations
22
Mounting Configurations
23
Wall Mount
23
Figure 3 - Gateway Wall Mount Installation
23
Gateway Stand
24
Pole Installation
24
Figure 4 - Gateway Stand Installation
24
Figure 5 - Gateway Pole Installation
24
Gateway Kits
25
Power Source
25
Solar Unit
25
AC Unit
25
Cellular Modem
25
Table 2 - Cellular Modem Parts List
25
Ethernet
26
Provisioning the Cellular Service to the Gateway
26
Table 3 - Ethernet Parts List
26
Chapter 2: Activating the Gateway in the Host Software
27
Step One
27
Step Two
27
Figure 6 - N_SIGHT ® Main Menu
27
Figure 7 - Settings Menu
27
Figure 8 - Table Maintenance Window
28
Figure 9 - Gateway Detail Window
28
Figure 10 - Table Details
28
Step Three
29
Figure 11 - Collectors Tab
29
Figure 12 - Create Collector
29
Figure 13 - New Collector / Gateway Dialog
30
Figure 14 - Collector Type
30
Figure 15 - Select Type
30
Basic Information
31
Figure 16 - Copy an Existing Gateway
31
Figure 17 - Basic Information
31
Location
32
Figure 18 - Gateway Location
32
Static IP
33
Figure 19 - Static IP Window
33
Figure 20 - Static IP Details
33
Web Service
34
Figure 21 - Web Service
34
Read Reporting
35
Command Polling
35
Figure 22 - Read Reporting
35
Figure 23 - Command Polling
35
Process Configuration
36
Advanced Options
36
Figure 24 - Process Configuration
36
Figure 25 - Advanced Options
36
Figure 26 - Collectors Search Window
37
Step Four
38
Step Five
38
Figure 27 - Save USB Build
38
Chapter 3: General Installation Information
39
Preparation
39
Gateway Specifications
39
Electrical Specifications
40
Environmental Conditions
40
Mechanical Specifications
40
Gateway Stand Specification
40
Table 4 - Electrical Specifications
40
Table 5 - Environmental Conditions
40
Table 6 - Mechanical Specifications
40
Table 7 - Gateway Stand Specification
40
UPS Specifications
41
Solar Power System Specifications
41
Solar Panel
41
160 W Option Specifications
41
Table 8 - UPS Specification
41
Table 9 - Solar Power System Specification - 160 W Option
41
220 W Option Specifications
42
Table 10 - Solar Power System Specification - 220 W Option
42
Battery Specifications
43
Battery Enclosure
43
Battery
43
RF Antenna Specifications
43
Table 11 - Solar Power System Specifications - Battery Enclosure
43
Table 12 - Solar Power System - Battery
43
Table 13 - RF Antenna Specifications
43
Storage
44
Unpacking
45
Tools and Materials
45
Table 14 - Recommended Tools and Materials
45
Safety and Preliminary Checks
47
Figure 28 - Coaxial Ground Kit
47
Chapter 4: Install the Gateway
49
Mounting RF Antenna to a Pole or Stand
49
Mounting the RF Antenna
49
Figure 30 - Mounting Brackets
49
Figure 31 - Attaching the Coaxial Cable
50
Figure 32 - Weatherizing the RF Antenna
50
Figure 33 - Mounting Brackets
51
Mounting the Gateway - Solar Configuration
52
Mounting the Battery Box
52
Figure 34 - Installing Pole Brackets
52
Figure 35 - Battery Box Installed
53
Figure 36 - Battery and Wiring
53
Attaching the Solar Panel
54
Figure 37 - Gateway Solar Panel
54
Figure 38 - Solar Panel Attached
54
Figure 39 - Solar Panel Tilt Angle
55
Mounting the Gateway
56
Figure 40 - Mounting Bracket
56
Figure 41 - Positioning the Gateway
56
Wiring the Solar Panel
57
Wiring the Battery Box
57
Figure 42 - Back of Battery Box
57
Figure 43 - Feeding Conductor Wire
58
Figure 44 - Connector Hub
58
Wiring the Gateway
59
Connecting the Ground Wire
59
Figure 45 - Battery Box Wires
59
Figure 46 - Ground Wire
59
Attaching the RF Antenna Cable
60
Attaching the Power Cable
60
Figure 47 - RF Antenna Cable
60
Figure 48 - Power Cable
60
Securing the Gateway
61
Applying the Ballast to the Stand
61
Activating the Gateway System
62
Figure 49 - Concrete Block Ballast
62
Figure 50 - Activating the Battery
62
Configuring the Cellular Modem
63
Figure 51 - Gateway Cover Screws
63
Configuring the Gateway
64
Configuring the Gateway with the USB Flash Drive
64
Securing the Gateway
64
Table 15 - Determining the Configuration Options
64
Installing a Large Pole Mount System
65
Mounting the RF Antenna to a Large Pole
65
Figure 52 - Large Pole Bracket
65
Figure 53 - RF Antenna Bracket
65
Figure 54 - Coaxial Cable Attached
66
Figure 55 - Weatherized Connection
66
Mounting the Gateway to a Large Pole
67
Mounting the Battery Box to a Large Pole
67
Figure 56 - Gateway Pole Hardware
67
Figure 57 - Slot on Mounting Bracket
67
Figure 58 - Battery Box Clamps
68
Figure 59 - Pole Hardware
68
Figure 60 - Mounted Battery Box
68
Mounting the Solar Panel to a Large Pole
69
Figure 61 - Mounted Solar Panel
69
Figure 62 - Adjust Tilt Angle
69
Attaching Cables for the Gateway
70
Attaching Ground Wire
70
Attaching the RF Antenna Cable
70
Figure 63 - Attach Ground Wire
70
Weatherizing the RF Antenna Connection
71
Connecting Power to the Gateway
71
Figure 64 - RF Antenna Cable
71
Figure 65 - Weatherized RF Port
71
Attaching the Power Cable
72
Configuring the Cellular Modem
72
Configuring the Gateway
72
Configuring the Gateway with the USB Flash Drive
72
Figure 66 - Power Cable
72
Table 16 - Determining the Configuration Options
72
Installing the UPS to a Large Pole
73
Figure 67 - UPS Attached to a Large Pole
73
Figure 68 - UPS Attached with Clamps
73
Connecting Power to the UPS
74
Figure 69 - Inside of the UPS
75
Installing a Wall Mount System
76
Mounting the Gateway to a Wall
76
Figure 70 - Wall-Mounted Gateway
76
Table 17 - Installing a Wall Mount System
76
Installing the UPS
77
Figure 71 - UPS Mounted on a Wall
77
Figure 72 - UPS with VAC Input Wired
77
Connecting the Ground Wire
78
Figure 73 - 12 VDC Output Wired
78
Figure 74 - Ground Wire
78
Connecting the Cables to the Gateway
79
Figure 75 - Adding Gateway Cables
79
Figure 76 - Power Connector
79
Figure 77 - UPS Power Switch
80
Figure 78 - Wall Installation
80
Mounting the RF Antenna and Antenna Mast
81
Mounting the Antenna Mast to the Building
81
Figure 79 - Securing Pole Bracket
81
Mounting RF Antenna to Antenna Mast
82
Figure 80 - Lining up Second Pole Bracket
82
Figure 81 - Mounting Brackets
82
Figure 82 - Coaxial Cable
83
Figure 83 - Weatherizing RF Antenna
83
Figure 84 - RF Antenna to Mast
84
Figure 85 - Securing the Coaxial Cable
84
Connecting the Ethernet Cable
85
Figure 86 - Port Connection
85
Figure 87 - Feed-Through Assembly
85
Figure 88 - RJ45 Ethernet Plug
86
Figure 89 - Ethernet Plug Terminated
86
Figure 90 - Ethernet Plug Inserted
86
Figure 91 - Examples of N_SIGHT
87
Table 18 - Performance Troubleshooting
91
Table 19 - UPS Status Leds
92
Figure 92 - Gateway Power Plug
93
Figure 93 - System Leds
94
Figure 94 - Modem Front View
95
Figure 95 - Modem Back View
96
Figure 96 - Cellular Modem Power Plug
96
Figure 97 - Report Now Button
97
Figure 98 - Magnetic Declination U.S
101
Figure 99 - Solar Power Zones
102
Table 21 - Solar Power System Selection
102
Table 22 - Solar Power System Troubleshooting
104
Figure 100 - Sunsaver™ Gen 2 Solar Controller
106
Figure 101 - Sunsaver™ Gen 3 Solar Controller
107
Table 23 - Charging Status LED Definitions
107
Table 24 - Battery Status LED Definitions
108
Table 25 - Charging Status LED Error Indications
108
Figure 102 - Prostar ® Controllers
109
Table 26 - Battery Status LED Error Indications
109
Table 27 - Charging Status LED Indicator
110
Table 28 - Battery Status LED Indicators
110
Table 29 - Fault Indications
110
Table 30 - Self-Test Display Examples
112
Table 31 - Fault Error List
113
Table 32 - Battery Type Switch Positions
113
Table 33 - Voltages for SOC at 25°C
114
Table 34 - Battery Load Voltage by DOD
115
Table 35 - Sunlight by Time of Day in Winter
117
Table 36 - Sunlight by Time of Day in Summer
117
Table 37 - ROHN Stand Footprint Dimensions
119
Figure 103 - ROHN JRM23855 Stand
120
Table 38 - Mounting Antenna Considerations
121
Table 39 - Acceptable Coaxial Cables
123
Table 40 - Coaxial Order Matrix
124
Table 41 - Installation Materials Needed
126
Table 42 - Certifying Carriers by Nation
127
Figure 104 - Cellular Modem Front - Status Leds
129
Figure 105 - Cellular Modem Back - Status Leds
129
Figure 106 - Unit Status Window
130
Table 43 - 4G LTE Cellular Signal Quality Measurements
132
Figure 107 - Straight-Through Ethernet Cable
134
Figure 108 - Crossover Ethernet Cable
134
Table 44 - Cable Color Code
135
Figure 109 - Required Tools
137
Figure 110 - Torx Screwdriver
138
Figure 111 - Disconnect Power to Collector
138
Figure 112 - Disconnect Power, Ethernet, and Antenna Cable
139
Figure 113 - Removing the Modem
139
Figure 114 - Remove SIM Card
140
Figure 115 - Insert New SIM Card
140
Figure 116 - Mount Sierra Modem on Gateway Door Panel
141
Figure 117 - Reconnect Cables to Sierra Modem
141
Figure 118 - Remove Existing External Cellular Antenna
142
Figure 119 - Clean Antenna Mounting Area
142
Figure 120 - Check O-Ring
143
Figure 121 - Lock Washer and Tightening Bolt
143
Figure 122 - Check Gateway Door Gasket
144
Figure 123 - New FCC Label
145
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Neptune R900 Specifications
General
Weight
200g
Wi-Fi
802.11 b/g/n
GNSS
GPS, GLONASS, BeiDou
Certifications
CE, FCC
Operating System
Linux-based
Ports
Ethernet, USB, RS232, RS485
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