View alerts
Your mobile hotspot displays alerts to advise you of device status changes.
SIM Error — Check SIM or SIM Not Installed
Ensure that your cellular data carrier’s SIM card is fully inserted in your mobile hotspot's
SIM card slot. If a problem still exists, contact your carrier's customer service. The SIM
card might be damaged and need replacement.
SIM Locked
If your SIM card is locked, you can unlock the SIM.
To unlock the SIM card:
1. If you did not add a PIN for the SIM, contact your cellular data carrier's customer
service for the PIN to unlock the SIM card.
2. From a computer or WiFi device that is connected to the mobile hotspot, launch a
web browser.
3. Enter http://192.168.1.1.
The mobile hotspot web page displays.
4. Log in using your admin password.
The default admin login password is printed on the product label in the battery
compartment. The password is case sensitive.
The web user interface dashboard displays.
5. Enter the SIM PIN when prompted.
6. Click or tap Apply.
Your settings are saved.
Temperature-related alerts
To get the best performance and longest life from your mobile hotspot, managing the
device’s temperature is important. As your mobile hotspot’s temperature increases, its
performance is reduced, while overheating the device will cause it to shut down entirely.
Considering thermal management when you use your mobile hotspot can prevent it
from overheating and ensure that you have the best experience with your device.
User Manual79Troubleshooting
Nighthawk M6 Pro, Nighthawk M6
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