What to do if NextBase Dash Cameras show card full and card error message?
The 'card full' or 'card error' message on your NextBase Dash Camera might appear if you're using a counterfeit, slow, or unbranded SD card. Ensure you are using a branded card that is compatible with loop recording.
Why does my NextBase Dash Cameras video have no sound?
If your NextBase Dash Cam video has no sound, check the 'Audio Recording' setting in the Setup menu of your Dash Cam and make sure it's turned ON.
What to do if NextBase Dash Cameras video file playback is jumpy?
If your Nextbase dash cam video playback is jumpy, try these steps: 1. Reformat the SD card to remove non-contiguous files. 2. Use a quality branded Class 10 SD card with a recommended size of 8 to 128GB for best recording. 3. If your PC may not be sufficient for the playback task, try a different PC. 4. Copy the recorded video files onto the PC / Mac for playback directly rather than use the Dash Cam as a card reader.
What to do if NEXTBASE DriveGuard™ app will not open?
If the NEXTBASE DriveGuard™ app won't open, uninstall it and re-download it from your device's App Store.
Why is sound not synchronised with video during NextBase Dash Cameras playback?
If the sound isn't synchronised with the video during playback with your NextBase Dash Cam, the codecs on your PC may not be compatible or the latest standard. Download the latest codecs from: www.nextbase.com.
What does 'Please Check Device' mean on NEXTBASE DriveGuard™ App?
If you see a 'Please Check Device' message on the NEXTBASE DriveGuard™ App, ensure that the Dash Cam is in Wi-Fi Mode and that your mobile device has connected to the Dash Cam Wi-Fi network.
How to fix the Malicious Software message when downloading files from www.nextbase.com using Google Chrome?
If Google Chrome gives you a 'Malicious Software' message when downloading files from www.nextbase.com, temporarily turn off the malicious software protection in Chrome's settings to download and install the playback software. Remember to turn the settings back on afterward.
What to do if I get a 'Buffering' message when playing files from my NextBase Dash Cameras?
If you're getting a 'Buffering' message or a spinning circle when trying to play back a file from your NextBase Dash Cam, restart your mobile device, reconnect to the Dash Cam Wi-Fi network, and then reopen the DriveGuard™ App.
Why is the video image blurred on my NextBase Dash Cameras?
If your Nextbase Dash Cam video image is blurred, remove the protective lens cover. Also, make sure that the Dash Cam's view doesn't include any painted sections of the windscreen, and clean both the lens and the windscreen.
How to turn off Parking Mode on NextBase Dash Cameras?
To turn off Parking Mode on your NextBase Dash Cam, first shut down the Dash Cam and remove the SD card to prevent accidental recording. Then, switch the Dash Cam back on and connect it to your mobile device using the DriveGuard™ App. Finally, turn off 'Parking Mode' within the Dash Cam Setup Menu.
General| Field of View | 140 degrees |
|---|---|
| Loop Recording | Yes |
| G-Sensor | Yes |
| Wi-Fi | Yes |
| GPS | No |
| Parking Mode | Yes |
| Battery | Built-in rechargeable battery |
| Video Resolution | 1080p |
| Storage | Micro SD card up to 128GB |
Covers warnings about water exposure, servicing, choking hazards, and WEEE disposal.
Specific advice on safe operation, cleaning, and responsible use of the dash cam.
Explains the power, record, and protect/format buttons located on the back of the dash cam.
Describes the Wi-Fi activation button and the functions of the red LED indicator on the dash cam.
Covers the reset button, DC-IN/USB socket, SD card slot, and built-in microphone.
Instructions for downloading and installing the Nextbase DriveGuard app on a smartphone or tablet.
Step-by-step guide on inserting the microSD card into the dash cam correctly.
Instructions on connecting the car power cable to the dash cam's DC-IN/USB socket.
How to plug the cigarette lighter adapter into the vehicle's 12Vdc or 24Vdc power outlet.
Guide on activating the dash cam's Wi-Fi function by pressing the Wi-Fi button.
Steps to connect your smartphone to the dash cam via the DriveGuard app for live view.
Instructions on peeling the protective sheet and preparing to attach the mount to the windscreen.
Using the app's live view to find the optimal position for the dash cam on the windscreen.
Pressing the mount against the windscreen to ensure secure adhesion of the 3M tape.
How to gently rotate the lens for final adjustments to the field of view.
Key rules for safe dash cam placement, avoiding driver obstruction and airbag zones.
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