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Joshua MoralesJul 26, 2025
What to do if Nustep T5 shows no heart rate when holding contact grips?
- KKelly CoxJul 26, 2025
If your NuStep fitness equipment isn't displaying your heart rate when holding the contact grips, there are several potential reasons. First, allow 12-15 seconds for the heart rate to register by holding both grips steadily. Ensure you're grasping both sensors with both hands, maintaining a consistent grip without varying tension or position. If your hands are too wet, dry them off before grasping the sensors.