C5550 MFP User’s Guide
Troubleshooting > 180
E
RROR
 
MESSAGES
 
DURING
 F
ILING
MESSAGE ACTION
Fail to connect FTP server
Contact server administrator
Make sure the FTP server is not shut 
down and port number is correct. If the 
error is still there, contact your FTP 
server administrator.
Unpredicted error
Contact server administrator
Contact your server administrator for 
help.
FTP login error
Check login name
Check your login name and try again.
FTP password error
Check password in folder
Check your password and try again.
Can't enter directory
Make sure privilege
Make sure you have the privilege to enter 
this directory.
Can't check file
Make sure privilege
FTP can't check file existed or not.
Make sure you have the privilege to 
browse this directory.
Can't change data transfer type
Contact server administrator
Contact your server administrator for 
help.
Store file error
Make sure privilege
Make sure you have the privilege to store 
files in this position (server/directory).
Insufficient storage space in 
system
Contact server administrator
Check FTP server free storage space and 
contact your server administrator.
File name not allowed
Change file name
Change file name to meet naming 
convention of FTP server's OS.
Can’t create directory
Make sure privilege
Make sure you have the privilege to 
create this directory.
Network share name incorrect
Check directory in folder
CIFS Network share name incorrect. 
Check directory in profile and make sure 
it follows UNC, such as 
\\Computer\Share\directory.
CIFS fail to connect
Check that server supports CIFS
Check that server supports CIFS(SMB) 
connection.
Computer name error.
Make sure computer name in 
directory
CIFS Computer name error. Make sure 
computer name in directory is correct.