Oki C911dn Troubleshooting Guide

- 37 -
When some other message appears
Troubleshooting
1
2
IndexMaintenance
Index
Message displayed on the
liquid crystal panel
Error
code
<ATTENTION>
lamp
Causes and
Troubleshooting
Reference
pages
Japanese
"k" column
Incompatible [COLOR] Toner
Please see HELP for details
5540
5541
5542
5543
5544
5545
5500
5501
5502
5503
5504
5505
6140
6141
6142
6143
6144
6145
6200
6201
6202
6203
6204
6205
6240
6241
6242
6243
6244
6245
7140
7141
7142
7143
7144
7145
Blinking Toner cartridge is not intended for
use with this printer model.
Use a toner cartridge intended for
use in this printer model.
-
Fuser Unit Regional Mismatch
Please see HELP for details
6981
6982
6983
6984
6985
6986
6987
Blinking Fuser unit not intended for use
with this printer model.
Use a fuser unit intended for use
in this printer model.
-
Belt Unit Regional Mismatch
Please see HELP for details
6881
6882
6883
6884
6885
6886
Blinking Belt unit not intended for use with
this printer model.
Use a belt unit intended for use in
this printer model.
-
Japanese
"t" column
Fuser Unit Not Installed
Please see HELP for details
699 Blinking The fuser unit is not installed
properly.
Press the [HELP] button, and solve
according to the guidance shown
on the Help screen.
-
The Fuser Unit is not installed correctly
Reset Fuser Unit
Please see HELP for details
348
320
Blinking The fuser unit is not installed
correctly.
Install the fuser unit correctly.
-
Receiving Data Timeout
To turn off the display, press OK
Please see HELP for details
519 Blinking A data receipt timeout occurred.
Increase the length of timeout
print setting.
[Advanced] >
[List of Setting
Items of
the Device
Settings
Screen] >
[Timeout
Printing]

Oki C911dn Specifications

General

Color	Yes
Print technology	LED
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	50 ppm
Envelopes sizes	DL, Monarch
Maximum print size	297 x 420 mm
Paper tray media types	Banner, Envelopes, Labels, Plain paper
Non-ISO print media sizes	index card, Letter (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C5
Maximum ISO A-series paper size	A3
Processor family	ARM Cortex
Sound power level (standby)	34 dB
Sound pressure level (printing)	57 dB
Standard interfaces	Ethernet
USB 2.0 ports quantity	1
Wi-Fi	No
Mobile printing technologies	Not supported
Display	LCD
Product color	White
Total input capacity	830 sheets
Total output capacity	300 sheets
Maximum input capacity	2950 sheets
Total number of input trays	2
Maximum number of input trays	5
Maximum duty cycle	300000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PCL 6
Power consumption (max)	1600 W
Power consumption (off)	0.4 W
Power consumption (standby)	40 W
Power consumption (printing)	1100 W
Power consumption (PowerSave)	30 W
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	625 mm
Width	699 mm
Height	640 mm