Oki C911dn Troubleshooting Guide

- 38 -
When some other message appears
Troubleshooting
1
2
IndexMaintenance
Index
Message displayed on the
liquid crystal panel
Error
code
<ATTENTION>
lamp
Causes and
Troubleshooting
Reference
pages
Japanese
“t” column
Check Data
Message Data Write Error
<[CODE]>
- - Failed to write the message data
to be updated. Check data.
-
Install Transfer Roller Unit
Re-set the transfer roller unit
Please see HELP for details
334 Blinking The transfer roller unit is not set
correctly.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
-
The data will be deleted due to an
overprint feature error
Mount the duplex printing unit
and print again. To turn off the
display, press OK
Please see HELP for details
458 Blinking Spot Color over printing is
specied, but the 2-Sided Printing
unit is not there. Printing was
stopped and the print data was
deleted.
Install the 2-Sided Printing unit
and print once again.
Press the [OK] button for deleting
the display of the liquid crystal panel.
(C941/ES9541dn only)
-
The data will be deleted due to an
overprint feature error
Check the paper and paper
settings, then print again. To turn
off the display, press OK
Please see HELP for details
456 Blinking Paper used for printing is not
compatible for Spot Color over
printing. Printing was stopped and
the print data was deleted.
Change the paper, or set to
Normal and print once again.
Press the [OK] button for deleting
the display of the liquid crystal
panel.
(C941/ES9541dn only)
-
Spot Color has been replaced
Press OK to change the Spot Color
settings in the menu to [COLOR]
and restart the system
If you do not want to change
settings, return Spot Color toner,
image drum and Spot Color duct
settings to [MENUCOLOR].
679 Blinking Spot Color has been exchanged
Solve according to the message.
(C941/ES9541dn only)
-
Spot Color has been replaced
Check Spot Color menu settings
Current setting is [MENUCOLOR]
To turn off the display, press OK
678 Blinking Spot Color has been exchanged
Solve according to the message.
(C941/ES9541dn only)
-
Spot Color settings changes
Shut down and restart to enable
new settings
677 Blinking Spot Color setting has been
changed.
Solve according to the message.
(C941/ES9541dn only)
-
Spot color duct has not been
installed
Please install the Spot Color Duct
Please see HELP for details
676 Blinking Spot Color duct has not been
installed.
Please install the Spot Color duct.
(C941/ES9541dn only)
-
Toner cartridge not properly
installed
Reset [COLOR] Toner Cartridge
Please see HELP for details
5440
5441
5442
5443
5444
5445
Blinking The toner cartridge shown in the
message is not set correctly.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
-
[COLOR] Toner Not Installed
Please see HELP for details
6100
6101
6102
6103
6104
6105
Blinking The toner cartridge shown in the
message has not been installed.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
-

Oki C911dn Specifications

General

Color	Yes
Print technology	LED
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	50 ppm
Envelopes sizes	DL, Monarch
Maximum print size	297 x 420 mm
Paper tray media types	Banner, Envelopes, Labels, Plain paper
Non-ISO print media sizes	index card, Letter (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C5
Maximum ISO A-series paper size	A3
Processor family	ARM Cortex
Sound power level (standby)	34 dB
Sound pressure level (printing)	57 dB
Standard interfaces	Ethernet
USB 2.0 ports quantity	1
Wi-Fi	No
Mobile printing technologies	Not supported
Display	LCD
Product color	White
Total input capacity	830 sheets
Total output capacity	300 sheets
Maximum input capacity	2950 sheets
Total number of input trays	2
Maximum number of input trays	5
Maximum duty cycle	300000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PCL 6
Power consumption (max)	1600 W
Power consumption (off)	0.4 W
Power consumption (standby)	40 W
Power consumption (printing)	1100 W
Power consumption (PowerSave)	30 W
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	625 mm
Width	699 mm
Height	640 mm