Oki MC562w Maintenance Manual

44952001TH Rev.2
7-29
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
No.
Category
PJL Status
Code
Error Warning Description
11 Error 40903 (Y)
40904 (M)
40905 (C)
40902 (K)
1
2
3
4
5
%COLOR% Toner Cartridge not
installed.: %ERRCODE%
Please see Help for details.
The toner cartridge is not
installed.
Error 610 : Y
Error 611 : M
Error 612 : C
Error 613 : K
Four following behavior
is carried out by mode of
operation.
1. Only warning display.
(This error is not displayed).
2. Warning status takes
effect at Cover Open/
Close.
3. With no automatic
concentration
compensation.
4. This error is displayed
and it stops.
12 Error 40960 (Y)
40961 (M)
40962 (C)
40959 (K)
1
2
3
4
5
Please check %COLOR% Toner
Cartridge.: %ERRCODE%
Please see Help for details.
Something is wrong with
the toner sensor.
This status is indicated in
Shipping Mode only.
If the same error is
detected in FACTORY
Mode, it is indicated as
service call of 163.
Error 540 : Y
Error 541 : M
Error 542 : C
Error 543 : K
13 Error 30034 1
2
3
4
5
PaperSizeError
Please open the scanner unit and
the top cover
andcheckpapersize.
Please see Help for details.
Inappropriatesizepaper
was fed from a tray.
Check the paper in the
tray or check for Multiple-
feed. Open and close the
cover to perform recovery
printing, and continue.
No.
Category
PJL Status
Code
Error Warning Description
14 Error 40077 1
2
3
4
5
Paper Jam: 390
Please open the scanner unit and
the top cover.
Please see Help for details.
Paper Jam occurred
during paper feeding from
tray.
Error 390 : MP Tray
15 Error 40077 1
2
3
4
5
Paper Jam: %ERRCODE%
Please pull out the paper cassette
of the indicated tray.
Please see Help for details.
Paper Jam occurred
during paper feeding from
tray.
Error 391 : Tray1
Error 392 : Tray2
16 Error 40982 1
2
3
4
5
Paper Jam: 380
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred in
paper path.
Error 380 : Feed
17 Error 40078
40079
40051
40820
1
2
3
4
5
Paper Jam: %ERRCODE%
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred in
paper path.
Error 381 : Transport
Error 382 : Exit
Error 385 : Around Fuser Unit
18 Error 40819 1
2
3
4
5
Paper Jam: 381
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred in
paper path.
Error 381 : Transport
19 Error 40052
40053
40055
1
2
3
4
5
Paper Jam: %ERRCODE%
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred nearby
DUPLEX unit.
Error 370 : Duplex Reversal
Error 371 : Duplex Input

Oki MC562w Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	LED
Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Copy Resolution	600 x 600 dpi
Scan Type	Flatbed, ADF
Scan Resolution	Up to 1200 x 1200 dpi
Fax Speed	33.6 kbps
Paper Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi
Operating System Compatibility	Windows, Mac OS
Maximum Paper Size	A4
Mobile Printing	Google Cloud Print, Apple AirPrint
Fax Transmission Speed	Approximately 3 seconds per page