Oki MC562w Maintenance Manual

44952001TH Rev.2
7-30
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
No.
Category
PJL Status
Code
Error Warning Description
20 Error 40054 1
2
3
4
5
Paper Jam: 372
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred nearby
DUPLEX unit.
Error 372 :
Misfeed from Duplex
21 Error 40997 (Y)
40998 (M)
40999 (C)
40996 (K)
1
2
3
4
5
Please install new Image Drum
Unit.
Please see Help for details.
The life of the image drum
(Alarm)
Error 350 : Y
Error 351 : M
Error 352 : C
Error 353 : K
Warning status takes
effect at Cover Open/
Close.
22 Error 40937 (Y)
40938 (M)
40939 (C)
40936 (K)
1
2
3
4
5
Please install new Image Drum
Unit.
Please see Help for details.
The toner empty error is
occurred after the image
drum reached its life.
Error 560 : Y
Error 561 : M
Error 562 : C
Error 563 : K
This is displayed until
a user exchanges the
image drum.
23 Error 40971 1
2
3
4
5
Please change Fuser Unit.: 354
Please see Help for details.
Notifies the fuser has
reached its life. This is
the error displayed based
on the counter to indicate
that the fuser has reached
its life, and printing will
stop.
Warning status takes
effect at Cover Open/
Close.
This error will occur on
some user setting mode.
%ERRCODE% specifies
3 digits error code.
No.
Category
PJL Status
Code
Error Warning Description
24 Error 40970 1
2
3
4
5
Please change Belt Unit.: 355
Please see Help for details.
Notifies the transfer belt
has reached its life. This
is the error displayed
based on the counter
to indicate that the belt
has reached its life, and
printing will stop.
Warning status takes
effect at Cover Open/
Close.
%ERRCODE% specifies
3 digits error code.
25 Error 40926 1
2
3
4
5
Please check Fuser Unit.: 348
Please see Help for details.
The engine detects the
fuser unit error.
It recovers, when a value
is able to be normally
read by re-reading after
cover closing. When not
recovering, exchange of a
fuser unit is needed.
%ERRCODE% specifies
3 digits error code.
26 Error 40964 1
2
3
4
5
Please change Belt Unit.: 356
Please see Help for details.
Indicates waste toner
full. Warning status takes
effect only once at Cover
Open/Close, and the
error occurs again when
about 500 copies have
been printed.
%ERRCODE% specifies
3 digits error code.

Oki MC562w Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	LED
Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Copy Resolution	600 x 600 dpi
Scan Type	Flatbed, ADF
Scan Resolution	Up to 1200 x 1200 dpi
Fax Speed	33.6 kbps
Paper Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi
Operating System Compatibility	Windows, Mac OS
Maximum Paper Size	A4
Mobile Printing	Google Cloud Print, Apple AirPrint
Fax Transmission Speed	Approximately 3 seconds per page