Oki MC562w Maintenance Manual

44952001TH Rev.2
7-31
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
No.
Category
PJL Status
Code
Error Warning Description
27 Error 40915 (Y)
40916 (M)
40917 (C)
40914 (K)
1
2
3
4
5
Please check %COLOR% Toner
Cartridge.: %ERRCODE%
Please see Help for details.
Shows that the toner is
not supplied (the toner
cannot be detected).
The lever of toner
cartridge may not be
locked, or toner cartridge
may be set with protection
tape.
Shows that the toner
cartridge lever has not
been locked.
%ERRCODE%: specifies
3 digits error code.
Error 544 : Y
Error 545 : M
Error 546 : C
Error 547 : K
28 Error 40992 1
2
3
4
5
Please check Fuser Unit.: 320
Please see Help for details.
The fuser unit is not
correctly installed.
29 Error 40037 1
2
3
4
5
Please check Belt Unit.: 330
Please see Help for details.
The belt unit is not
correctly installed.
30 Error 40021
40991
1
2
3
4
5
Please check the top cover.:
%ERRCODE%
Please close the top cover.
Please see Help for details.
The cover is open.
Error 310 : Top Cover
No.
Category
PJL Status
Code
Error Warning Description
31 Error 40788 1
2
3
4
5
ADF Cover Open
Please see Help for details.
Indicates that ADF cover of
scanner unit is opened.
Indicates that inter-lock
cover of scanner unit is
lifted up.
Notes: If inter-lock cover is
lifted up during scanning
from document feeder,
system will display
documentjam.
32 Error 40789 1
2
3
4
5
Document Jam
Please open the scanner unit and
the ADF cover.
Please see Help for details.
Indicates that the
documentjamoccurred
during the scanning.
33 Error 40779 1
2
3
4
5
Lamp Error. Please call service.
<%CODE%>
Please see Help for details.
Indicates that the lamp
error is occured.
This message is displayed
because of the light
intensity of lamp is weaker.
%CODE% : details
=1: Calibration defective
(device)
=2: Calibration defective
(LED)
=3: Calibration
defective (timewise
deterioration)
34 Error 40780 1
2
3
4
5
Power OFF/ON
Carriage Error <1>
Please see Help for detailds.
Indicates that the carridge
error is occurred.
This message is
displayed because of
the carridge of scanner
doesn't work normally.
<1>:
The carridge of scanner
doesn't work normally.

Oki MC562w Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	LED
Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Copy Resolution	600 x 600 dpi
Scan Type	Flatbed, ADF
Scan Resolution	Up to 1200 x 1200 dpi
Fax Speed	33.6 kbps
Paper Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi
Operating System Compatibility	Windows, Mac OS
Maximum Paper Size	A4
Mobile Printing	Google Cloud Print, Apple AirPrint
Fax Transmission Speed	Approximately 3 seconds per page