Oki Pro8432WT - Page 84

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Other Issues
3
3. Troubleshooting
Network Connection Problems
 Common to Windows and OS X
Cause Remedy Reference
Using a crossover cable. Use a straight cable. -
The printer is turned on before a cable
was connected.
Connect cables before turning on the printer. page 31
The hub and the printer are incompatible
or have some problem.
Press the scroll button or and select [Admin Setup]
(Enter the administrator password.) > [Network Setup] >
[HUB Link Setting], and then select [10Base-T Half].
-
 For Windows
Cause Remedy Reference
IP address is incorrect. ● Check that the same IP address is set for the printer
and the printer's port setting on the computer.
● If using LPR Utility, check the IP address setting in
LPR Utility.
-
USB Connection Problems
 Common to Windows and OS X
Cause Remedy Reference
Unsupported USB cable is being used. Use a USB 2.0 cable. -
A USB hub is being used. Connect the printer directly to the computer. page 41
Printer driver is not installed correctly. Reinstall printer driver. page 41,
page 42
 For Windows
Cause Remedy Reference
The printer is off line. Right-click the Pro8432WT PS icon, and then select
[See what's printing]. In the dialog box, select the
[Printer] menu and then remove the check from
[Use Printer Ofine].
-
A switch, buffer, extension cable or USB
hub is being used.
Connect the printer directly to the computer. page 41
A driver for a different printer that uses a
USB connection has been installed.
Delete the other printer driver from the computer. -