Omron BCM-500 - Page 22

21
Problem Cause Correction
Your measurement
result is higher or lower
than the actual value.
Your result varies widely
for each measurement.
Your posture is wrong during
a measurement.
Take a measurement with a correct
posture.
You take a measurement on
acarpetorcushionedoor
surface,oranunevenoor.
Ensure the monitor is correctly placed
onahard,leveloor.
Your body and the soles of
your feet are cold, impairing
blood circulation.
Warm your body to get blood circulation
back to normal before taking a
measurement.
The foot electrodes are very
cold.
Leave the monitor in a warm room for a
while before taking a measurement.
The soles of your feet are dry.
Slightly moisten soles of your feet with a
wet towel before taking a measurement.
The “0 lb correction” was not
implemented correctly.
Implement the “0 lb correction”.
(Refer to
Section 6.3.)
The incorrect user ID
is displayed when you
step onto the monitor.
Your body weight has
changed notably since your
last measurement.
Select user ID before taking a
measurement. (Refer to
Section 9.)
Your body type is similar to
another set-up person.
The measurement results of
another user has been set-up.
You want to measure the
body composition, but
only the body weight is
displayed.
User ID or GUEST is not
selected. (User ID or GUEST
is not displayed.)
Select user ID or GUEST before taking a
measurement.
A button does not
respond.
You pressed a button when
you stood on the monitor.
Step off the monitor, and then press a
button.
The button is wet.
Wipe off the water or stain before taking
a measurement.
You pressed two or more
buttons simultaneously.
Press one button at a time.
Even if you do nothing,
the power turns off.
Refer to “About the Power OFF Function”. (Refer to
Section 2.)
Failure to send data. Refer to “Help” in “OMRON HeartAdvisor” app.
If the above corrections are not effective, contact us at 1-800-634-4350.