7   Troubleshooting and Maintenance
7-22
CJ-series PROFIBUS Master Unit Operation Manual for NJ-series CPU Unit (W509)
This section deals with troubleshooting the PROFIBUS DP-V1 Communication on the network from
a behavior point of view. The column on the left describes the general perceived problem to the
user. The columns on the right list the possible causes and their remedies.
PROFIBUS Master Unit 
is configured. All slaves 
are in data exchange, but 
the outputs of some slave 
devices are not updated. 
The specified slave devices may be in 
Sync mode.
Send a Global-Control Unsync command 
to the targeted slave or group of slaves. 
Refer to 4-2-2 Global-Control Command 
(*_GlobCtlCmd).
The specified slave device may have its 
watchdog disabled and is disconnected 
from the network, due to a cabling prob-
lem.
• BF indicator is Flashing.
• Slave Data Exchange Active Flags 
show which slaves have problems.
• Use CX-ConfiguratorFDT and DTMs to 
determine slave diagnostics.
Verify that the specified slave device is 
still connected to the network.
PROFIBUS Master Unit 
is configured. All slaves 
are in data exchange, but 
the inputs of some slave 
devices are not updated. 
The specified slave devices may be in 
Freeze mode.
Send a Global-Control Unfreeze com-
mand to the targeted slave or group of 
slaves. Refer to 4-2-2 Global-Control 
Command (*_GlobCtlCmd)
The specified slave device may have its 
watchdog disabled and is disconnected 
from the network, due to a cabling prob-
lem.
BF indicator is Flashing.
Slave Data Exchange Active Flags show 
which slaves have problems.
Use CX-ConfiguratorFDT and DTMs to 
determine slave diagnostics.
Verify that the specified slave device is 
still connected to the network.
7-4-4 Troubleshooting PROFIBUS DP-V1 Communication
Problem Probable Cause Correction
PROFIBUS Master Unit 
is configured. Both the 
I/O Communication and 
the PROFIBUS DP-V1 
Communication fail.
A possible problem with the network. Please refer to sections 7-4-2 Trouble-
shooting the Network using CX-Configu-
ratorFDT and/or 7-4-3 Troubleshooting 
I/O Communication.
The I/O Configuration is incorrect and the 
slave device is not in data exchange with 
the PROFIBUS Master Unit.
Correct the I/O Configuration if required.
PROFIBUS Master Unit 
is configured and the I/O 
Communication is oper-
atiional.
The PROFIBUS DP-V1 
Communication fails.
Commands can not be send to a PROFI-
BUS Slave which has address value zero.
Change the address of the PROFIBUS 
Slave and the PROFIBUS configuration if 
required.
When communicating with the DTM or 
from the CPU program, the previous 
PROFIBUS DP-V1 communication ses-
sion may not have been ended correctly.
Corresponding PROFIBUS DP-V1 Con-
nection bit (refer to l Acyclic Connec-
tion/Abort Status Box) is still set.
Put the DTM offline and online again to 
initiate communication.
If this does not clear the problem, put the 
master in OFFLINE mode and back into 
the original state.
The PROFIBUS Slave may not support 
PROFIBUS DP-V1 (class 1 or class 2).
Please check the Slave’s Operation man-
ual or GSD file.
Problem Probable Cause Correction