8-12
8-3 Troubleshooting
8
Troubleshooting
Error Diagnosis Using the Operating Status
Symptom Probable cause Items to check Countermeasures
The power LED 
indicator (PWR) 
does not light 
when the power 
supply is turned 
ON.
The power supply cable is 
wired incorrectly.
Check whether the power supply 
input is within the allowed voltage 
range.
Supply the correct voltage.
Check whether the power supply 
input is wired correctly.
Correct the wiring.
The Servomotor 
does not rotate 
even if 
commands are 
input from the 
Controller.
The RUN Command Input 
is OFF.
Check whether the RUN signal is 
ON or OFF in monitor mode.
• Turn ON the RUN Com-
mand Input.
• Correct the wiring.
The Forward Drive Prohibit 
Input (POT) and Reverse 
Drive Prohibit Input (NOT) 
are OFF.
Check whether the POT input and 
NOT input are ON or OFF in moni-
tor mode.
• Turn ON the POT and 
NOT inputs.
• If the POT and NOT inputs 
are not used, disabled 
them.
The control mode is not 
correct.
Check the Control Mode Selection 
(Pn02).
Set the control mode to 
match the command type.
The Deviation Counter 
Reset Input (ECRST) is 
ON.
Check whether the ECRST Input is 
ON or OFF in monitor mode.
• Turn the ECRST Input 
OFF.
• Correct the wiring.
The Command Pulse
Mode (Pn42) setting is 
incorrect.
Check the Controller’s command 
pulse type and the Servo Drive’s 
command pulse type.
Set the Servo Drive’s pulse 
type to match the Control-
ler’s command pulse type.
The Zero Speed Designa-
tion Input (VZERO) is OFF.
Check whether the VZERO Input is 
ON or OFF in monitor mode.
• Turn ON the VZERO Input.
• Correct the wiring.
The internally set speeds 
are not set.
Check the settings for Pn53 to 
Pn56.
Set the desired speeds.
The Torque Limit (Pn5E) is 
set to 0.
Check the setting for Pn5E. Return the setting to the de-
fault.
The Servomotor Power 
Cable is wired incorrectly.
Check the wiring. Wire correctly.
The Encoder Cable is 
wired incorrectly.
The control I/O connector 
(CN1) is wired incorrectly.
Check the command pulse’s wiring. Wire correctly.
Check the command pulse type. Set the Servo Drive’s pulse 
type to match the Control-
ler’s command pulse type.
Check the command pulse’s volt-
age.
Connect a resistor that 
matches the voltage.
The power supply is not 
ON.
Check whether the power supply is 
ON and check the PWR LED indi-
cator.
Turn ON the power supply.
Check the voltage across the pow-
er supp
ly termina
ls.
Wire the power supply’s ON 
circuit correctly.
The CW Input and CCW 
Input are ON at the same 
time.
Check the command pulse’s
wiring.
• Input the pulse signal ei-
ther to the CW Input or 
CCW Input.
• Always turn OFF the termi-
nal that is not input to.
Servo Drive is faulty. --- Replace the Servo Drive.