Onkyo TX-SR3100

84
Troubleshooting
 Video
• Conrm that the connection between the output jack on the connected device and the input jack on this unit is correct.
• Make sure that none of the connecting cables are bent, twisted, or damaged.
• When the TV image is blurry or unclear, the power cord or connection cables of the unit may have interfered. In such a case, keep distance
between TV antenna cable and cables of the unit.
• Check the switching of the input screen on the monitor side such as a TV.
Check the following if the problem persists after you have conrmed the above.
 No image appears
• Change the input selector on this unit to the position of the jack to which the player is connected.
• To display video from the connected player on the TV while the unit is in standby, you need to enable "Hardware" - "HDMI" - "HDMI Standby
Through" on the Setup menu. For details of the HDMI Standby Through function, check "Hardware" - "HDMI" on the Setup menu.
• Check if "Resolution Error" is displayed on the main unit display when video input via HDMI IN jack is not displayed. In this case, the TV does
not support the resolution of the video input from the player. Change the setting on the player.
• Normal operation with an HDMI-DVI adapter is not guaranteed. In addition, video signals output from a PC are not guaranteed.
• Try switching o󰀨 the Deep Color function. To turn o󰀨 the Deep Color function, simultaneously press the STRM BOX and ON/STANDBY
buttons on the main unit. While holding down STRM BOX, press ON/STANDBY repeatedly until "Deep Color:O󰀨" appears on the display. To
reactivate the Deep Color function, repeat the above described step until "Deep Color:On" is appeared on the display.
( →p68)
 Images icker
• The output resolution of the player may not be compatible with the resolution of the TV. If the player is connected to this unit with an HDMI cable,
change the output resolution on the player. Also this may be solved by changing the screen mode on the TV.
 Video and audio are out of synch
• Depending on the settings on your TV and connection environment, the video may be behind the audio. Press Q QUICK MENU on the remote
controller to display "Quick Menu", select "HDMI" - "A/V Sync", and make the adjustment.
( →p46)