198 Chapter 13 : Preferences
Backup
Backup is one of the major advantages of your Palm profile. You create a
Palm profile when you set up your phone.
What is a Palm profile?
Your Palm profile gives you the following benefits:
• Automatic system and software updates are sent to your phone.
• A Palm profile account is automatically created for you on your phone. In
this account you can store Contacts and Calendar info that you don’t store
in online accounts like Google or Exchange.
NOTE You cannot access Palm profile data on the profile website. You can access
the data on your phone only.
• Info stored in your Palm profile account, as well as info you have in certain
applications on your phone (like Memos and Tasks), is automatically
backed up to servers administered by Palm.
• If your phone is lost or stolen, open the web browser on your computer,
sign in to your Palm profile on palm.com/palmprofile, and do a remote
erase of the info on the phone.
NOTE If you want to erase data on your phone while you are still in possession of
the phone—for example, before you give it to someone else—don’t do a remote
erase. Instead, do a partial or full erase of the phone itself (see Erase data and reset
your phone).
To change your Palm profile information after you have set it up, see Update
your Palm profile settings. To see the email address you used when you set
up your Palm profile, open Device Info (see View system information).
How Backup works
Your phone backs up the contacts, calendar events, tasks, and memos that
are in your Palm profile account, as well as system settings and applications
you downloaded to your phone. All this information is automatically backed
up daily to your Palm profile. So if you ever need to erase the info from your
phone, you can restore all your backed-up info. You can turn off automatic
backup, and you can also perform a manual backup.
Backup does not affect information stored in online accounts like Google.
Information stored in online accounts is synchronized by the online provider
at regular intervals. Information stored in Exchange is synchronized by your
company’s Exchange server. Backup does not back up files stored in your
phone’s USB drive.
What information is backed up?
All data backed up to your Palm profile is encrypted, and only you, the
profile owner, can access your data. Backed-up data cannot be accessed by
Palm. Data in your Palm profile account can be viewed, added to, or edited
only on your phone.
IMPORTANT In the event that your phone is lost or stolen, you can go to your
Palm profile on palm.com/palmprofile and from there erase the data on your
phone.
The following table lists info that is and is not backed up to your Palm profile:
Table 1. Backup details
Application Backed up Not backed up
Accounts Usernames for online
accounts that sync, like
Google.
Entries (contacts, events,
messages, and so on) in
online accounts
Passwords for online
accounts that sync, like
Google.
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