234 Chapter 14 : Troubleshooting
I started entering a contact’s name in Card view or the
Launcher, but I’m not seeing the person in the results
• With Just Type, you need to enter at least two letters before contact
matches are returned.
• You may need to scroll down the list to find the match you want.
• If you still don’t see the match you want, try typing a few more characters
of the person’s name.
Camera
Here are some tips for taking good pictures with the camera:
• Clean the camera’s lens with a soft, lint-free cloth.
• Take pictures in bright lighting conditions. Low-light images may be
grainy, due to the sensitivity of the camera.
• If you are in a low-light setting, make sure the camera flash is on or is set
to automatic.
• Hold the phone as still as possible. Try supporting your picture-taking arm
up against your body or a stationary object (such as a wall).
• Keep the subject of the pictures still. Exposure time is longer with lower
light levels, so you may see a blur.
• For best results, verify that you have the brightest light source coming
from behind you, lighting the subject’s face. Avoid taking indoor pictures
with the subject in front of a window or light. If the light is behind the
subject, try moving closer to the subject and enabling the flash.
• Make sure the subject is at least 18 inches (0.5 meter) away from the
camera to ensure good focus.
• If you take a picture when the keyboard is slid out, press Space to
take the picture instead of tapping the onscreen shutter icon.
Photos, Videos, and Music
I cannot see the album art for my music files or the thumbnail
images for my videos
The webOS platform no longer supports Media Sync mode, which was used
to transfer photos, videos, and music from iTunes to your phone. If you
transferred media files to your phone using media sync, you can still view or
play the files on your phone. However, some videos may not display a
thumbnail image in the videos list, and album art may not be displayed.
To get the files to appear with thumbnail images and album art, reimport
the files to your phone using either copy and paste in USB Drive mode (see
Copy files and folders using USB Drive mode) or a third-party solution (see
Copy music, photos, and videos using third-party software).
Amazon MP3
I bought a song from Amazon MP3, but it isn’t showing up on
my phone
Occasionally, the download process may be interrupted, so a song you
purchased may not be successfully downloaded to your phone. To confirm
the purchase and download of a song, log in to your Amazon account from
your computer. If the song shows up there as purchased and downloaded,
contact Amazon support and let them know you never received your song.
To Next Page
Loading...
Need help?
General
