Chapter 14 : Troubleshooting 221
• If you’re using an existing, approved battery, the battery may have reached
the end of its useful life and needs to be replaced. See I need to replace the
battery for details.
I need to replace the battery
Your Pre 2 phone comes with a replaceable battery. Be sure to use a battery
that is approved by Palm that is compatible with your phone. Failure to use
the proper battery may result in personal injury or product damage, and it
voids your phone warranty.
NOTE Please dispose of the old battery properly. See Recycling and Disposal.
1 If the USB cable is attached to the phone, disconnect the USB cable.
2 If a wired headset is attached to the phone, disconnect the headset.
3 Turn the phone completely off (see Shut down your phone).
4 Press and release the back cover release.
5 Slide your thumbnail or a credit card between the back cover and the
phone, starting at the bottom and moving halfway up one side until
you hear the clasp (a) release.
6 Repeat step 5 to release the clasp (b) on the other side of the phone.
7 Lift off the back cover.