84 VQT2N02
Q&A Troubleshooting
Battery, power
Camera does not work even if power is turned on.
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Battery is not inserted correctly (→10), or needs recharging.
The power cuts off during use.
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Battery needs recharging.
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Camera is set to [AUTO POWER OFF]. (→19)
→
Press the Power button to turn the power on again.
Recording
Cannot record pictures.
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The camera is in playback mode.
→ Press the Playback button to switch to recording mode.
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The lens cover is closed.
→ Open the lens cover.
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Built-in memory/card is full. → Free space by deleting unwanted pictures (→32).
Cannot record to cards.
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Do not format cards on other equipment.
→ Please format cards with this camera. (→21)
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For details about compatible cards. (→11)
Recording capacity is low.
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Battery needs recharging .
→ Use a fully charged battery (not sold pre-charged). (→8)
→ If you leave the power on, the battery will be depleted. Turn the power off frequently by using
[AUTO POWER OFF] (→19) etc.
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Please check the recording picture capacity for cards and built-in memory. (→92)
Recorded pictures look white.
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Lens is dirty (fingerprints, etc.).
→ Clean lens surface with a soft, dry cloth.
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Lens is foggy (→5).
Recorded pictures are too bright/too dark.
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Pictures taken in dark locations, or bright subjects (snow, bright conditions, etc.) occupy
most of the screen. (Brightness of LCD monitor may differ from that of actual picture)
→ Adjust the exposure (→39).
2-3 pictures are taken when I press the shutter button just once.
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The camera is set to use [BURST] (→57) or [HI-SPEED BURST] (→45) or [FLASH BURST] (→46) Scene
Modes.
Focus not aligned correctly.
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Not set to mode appropriate for distance to subject. (Focus range varies according to recording
mode.)
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Subject outside of focus range.
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Caused by jitter or subject movement (→54, 58).
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