138
KX-FP365CX / KX-FM388CX
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Refer to Program Mode Table (P.100).
[No response] message is displayed. • The other party did not answer the call or the line was busy. Transmit again after
waiting a while.
• The dialling mode setting (tone or pulse) is not correct.
Click [Setup] in the main panel and check the setup box in the [Line] tab.
I cannot send a fax overseas.
• Use the overseas transmission mode of feature #023
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The length of the transmitted image differs
slightly from the original.
• Set the [Print Quality] to [Fine] (200 × 200 dpi) and transmit again.
The fax machine receives a fax, but I want to
receive it on the computer.
• You may have checked [Receive directly to facsimile unit] in the [Reception] tab
in the [Setup] dialogue box. If so, click this check box to deactivate.
• The setting of the PC LINK on the fax machine is off. Activate feature #014
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• PANA LINK is not operate. Start PANA LINK.
The computer receives a fax, but I want to
receive it on the fax machine.
•Click [Setup] in the main panel, and check [Receive directly to facsimile unit] in
the [Reception] tab.
I want to print out the received fax with
another printer.
• Print after selecting the desired printer from the [Print] dialogue box.
[Receiving a fax failed.] message is
displayed.
• Possible causes are as follows.
- The line condition was not good.
- The reception was interrupted by a call-waiting signal.
Check with the other party and try again.
I cannot scan. • The fax machine is in use. Try later on.
• There is not enough space on the hard disk. Delete unnecessary files and try again.
• There is not enough memory. Close some applications and try again.
• Restart the computer, and try again.
The document does not feed into the fax
machine.
• Remove the document and reinsert it.
A document is jammed. • You attempted to scan a document longer than 600 mm. Remove the jammed
document and try again.
The recording paper is jammed. • Remove the jammed recording paper, reinsert it, and try again.
Even after clicking [Stop], scanning
continues.
• Please wait. It may take a while for the cancel request to be accepted.
[Initialization failed.] is displayed. • Check the connection of the computer and the unit.
• The setting of the PC LINK on the unit is off. Activate feature #014
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Problem Cause & Solution