90
KX-FP365CX / KX-FM388CX
12.3.2. Communication Section
Find the problem in the table shown below, and refer to the corresponding troubleshooting procedure in Defective Facsimile
Section (P.91).
No. Symptom Reference Content Possible cause
1 The paper is not fed properly when faxing.
(Not in the copy mode.)
Transmit Problem (P.91) Problem with the feeding mecha-
nism.
Refer to ADF (Auto Document
Feed) Section (P.105).
2 The fax usually transmits successfully but sometimes fails.
(The unit can copy documents.)
Sometime there is a transmit problem
(P.92)
Problem with the service line or with
the receiver's fax.
3 The fax usually receives successfully but sometimes fails.
(The unit can copy documents.)
Receive Problem (P.93) Problem with the service line or with
the transmitter's fax.
4 The fax completely fails to transmit or receive.
(The unit can copy documents.)
The unit can copy, but cannot transmit /
receive (P.94)
Problem with the electric circuit.
5 The fax fails either to transmit or receive when making a
long distance or an international call.
(The unit can copy documents.)
The unit can copy, but cannot either
transmit/receive long distance or interna-
tional communications (P.95)
Problem with the service line.
6 The fax image is poor when transmitting or receiving dur-
ing a long distance or an international call.
The unit can copy, but the transmission
and reception image are incorrect (P.97)
7 No.1~No.5 • The troubleshooting procedure for each
error code will be printed on the commu-
nication result report.
• Error Messages-Report (P.77)