76
KX-FP365CX / KX-FM388CX
• Your TAM/FAX greeting message is not recorded. Record a
message
• The voice guidance feature is set to off. Activate feature
#047 on Program Mode Table (P.100).
Prerecorded greeting message will be adopted.
• Please use genuine Panasonic replacement film.
(Refer to Optional Accessories (P.11).)
• The ink film is empty. Replace the ink film with a new one.
(Refer to Installing the Ink Film (P.57).)
• The ink film is not installed. Install it.
(Refer to Installing the Ink Film (P.57).)
• The ink film is slack or creased. Tighten it.
(See step 5 on Installing the Ink Film (P.57).)
• The fax machine is positioned near appliances such as TVs
or speakers which generate an intense magnetic field..
• A recording paper jam occurred. Remove the jammed paper.
(Refer to Recording Paper Jams (P.163).)
• You forced the recording paper into the paper tray too
strongly. Remove all of the installed paper, and re-install it
gently.
• The cable or the computer power cord is not connected cor-
rectly. Check the connections. (Refer to Connecting to a
Computer (KX-FM388 only) (P.56).)
• The software is not running on the computer. Restart the
software and try again.
• There is no space to store new items in the phonebook.
Erase unnecessary items.
• The unit is checking that there is no slack or crease in the ink
film. Wait for a moment while the check is completed.
• The other party’s fax machine does not offer the polling func-
tion. Check with the other party.
• The greeting message or memo message you recorded was
under 1 second long. Record a longer message.
• The other party’s fax machine is busy or has run out of
recording paper. Try again.
• The document is jammed. Remove the jammed document.
(Refer to Document Jams (P.164).)
• Press [STOP] to eject the jammed paper.
• A transmission error occurred. Try again.
• If you send a fax overseas, try the following:
—Use the overseas transmission mode (feature #023 on
Program Mode Table (P.100)).
—Add 2 pauses at the end of the telephone number or dial
manually.
• The unit is too hot. Stop using the unit for a while and let the
unit cool down.