1.17.5 Outgoing Message (OGM)
Description
An extension assigned as the manager (manager extension) can record outgoing messages (OGMs) for the
following features:
Feature Usage & Reference
Direct Inward System Access
(DISA)
When a call arrives on a DISA line, the caller will hear a message.
® 1.17.6 Direct Inward System Access (DISA)
Queuing Feature If assigned in the Queuing Time Table of the incoming call distribution
group, any caller who is waiting in a queue will hear a message.
® 1.2.2.4 Queuing Feature
Timed Reminder When answering the Timed Reminder Alarm, the user will hear a
message.
® 1.28.4 Timed Reminder
Music on Hold The party put on hold will hear a message or recorded music.
® 1.13.4 Music on Hold
Background Music (BGM) Extensions can listen to music through their built-in speaker.
® 1.17.4 Background Music (BGM)
Conditions
• Hardware Requirement:
This feature will function using the preinstalled IPCMPR/IPCEMPR card. To increase the capacity of the
feature, it is possible to add an MSG4 card, ESVM2 card or ESVM4 card mounted on an OPB3 card.
• Number of Messages and Recording Time
A maximum of 64 messages can be recorded.
• A floating extension number is assigned to each outgoing message (OGM) (default: 5 + two-digit OGM
number).
• The SVM/OGM Block on the IPCMPR/IPCEMPR card or one ESVM2 card allows two messages to play
simultaneously, and one MSG4 or ESVM4 card allows four messages to play simultaneously. Increasing
the number of cards does not increase the total recording time or the number of messages; it increases
the number of messages that can be played simultaneously.
192 Feature Guide
1.17.5 Outgoing Message (OGM)
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