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Care: After a prolonged idle period
Check the indoor and outdoor unit air intakes and outlets for blockage; if there is a blockage, 
remove it.
Care: Before a prolonged idle period
●  Operate the fan for half a day to dry out the inside.
●  Disconnect the power supply and also turn off the circuit breaker. 
●  Clean the air filter and replace it in its original position.
●  Outdoor unit internal components must be checked and cleaned periodically. Contact your 
local dealer for this service.
■
 Troubleshooting
If your air conditioner does not work properly, first check the following points before requesting 
service. If it still does not work properly, contact your dealer or a service center.
 ●
Indoor unit
Symptom Cause
Noise Sound like streaming water during 
operation or after operation
● Sound of refrigerant liquid flowing inside unit
● Sound of drainage water through drain pipe
Cracking noise during operation or 
when operation stops.
Cracking sound due to temperature changes of parts
Odor Discharged air is smelled during 
operation.
Indoor odor components, cigarette odor and cosmetic odor accumulated 
in the air conditioner and its air is discharged. 
Unit inside is dusty. Consult your dealer.
Dewdrop Dewdrop gets accumulated near air 
discharge during operation
Indoor moisture is cooled by cool wind and accumulated by dewdrop.
Fog Fog occurs during operation in 
cooling mode. 
(Places where large amounts of oil 
mist exist at restaurants.)
● Cleaning is necessary because unit inside (heat exchanger) is dirty. 
Consult your dealer as technical engineering is required.
● During defrost operation
Fan is rotating for a while even though operation 
stops.
● Fan rotating makes operation smoothly.
● Fan may sometimes rotate because of drying heat exchanger due to 
settings.
● Fan may sometimes rotate in internal cleaning operation mode for a 
while.
Wind-direction changes while operating.
Wind-direction setting cannot be made.
Wind-direction cannot be changed.
● When air discharge temperature is low or during defrost operation, 
horizontal wind flow is made automatically.
● Flap position is occasionally set up individually.
When wind-direction is changed, flap operates 
several times and stops at designated position.
When wind-direction is changed, flap operates after searching for 
standard position.
Dust Dust accumulation inside indoor unit is discharged. 
Poor cooling or heating performance The indoor unit is initially designed to control the indoor temperature 
detected by the built-in room sensor inside the indoor unit.
Due to indoor unit installation position, however, the built-in sensor may 
occasionally sense temperature improperly; for example, temperature 
difference between the ceiling and floor, lighting apparatus, electric fan, 
windows or waist-high partition walls, etc.
In this case, the unit does not operate properly at the desired 
temperature.
You may change the use of the temperature sensor inside the indoor unit 
to that of the remote controller.
Then the desired room temperature can be controlled properly.
For details, consult your dealer.
01_330918_EU_Eng.indb   73 2021/9/9   11:27:05