38 Chapter 5: System Configuration
The following describes the possible trouble descriptions:
• WAN1 - Cannot access the polling website or the IP module has not communicated with the
IPR512 Receiver for a period of 1 minute or cannot access the network.
• WAN2 - Cannot access the polling website or the IP module has not communicated with the
IPR512 Receiver for a period of 1 minute or cannot access the network.
• LAN - Cannot communicate with the network.
• Serial - Cannot communicate with the automation software.
• Memory - Card not detected or memory card error.
Table 15: Receiver Information Fields
The IPR512 Receiver Account Management System stores a log file that tracks system events
and troubles that have occurred on the IPR512 Receiver. It is an XML document that keeps
track of the most recent events that have occurred in the system (150 events buffered). The
system log file is used for troubleshooting purposes only.
To Export the System Log File
1. Select the Export Logged Events button.
2. Select Save to save the IPR251_XX(receiver ID)_XX (line ID)_systemlog.xls or select Open
to open the file.
3. If you have selected the open option, a File Download dialog box will be displayed. Select
the preferred method of opening the file and click OK, select Cancel, to cancel this
operation.
Figure 35: Export Logged Events
Item Description
Serial # Displays the serial number of the IPR512 Receiver.
MAC address - LAN Displays the MAC address assigned to the LAN.
MAC address - WAN1 Displays the MAC address assigned to the WAN1.
MAC address - WAN2 Displays the MAC address assigned to the WAN2.
Firmware Current Version Displays the firmware version that installed in the IPR512 Receiver.
Firmware Latest Version Displays the most current version of firmware available. If the most recent is
installed on the receiver, then the latest version will not be displayed.
Bootloader Displays the bootloader version installed on the IPR512 Receiver.
Hardware Displays the hardware version of the IPR512 Receiver.
Registered on Displays the date the IPR512 Receiver was registered.
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