Philips 3000 V2 - Troubleshooting

PHILIPS 3000 V2 01 INTRODUCTION
10/13
 1.13. Troubleshooting
The general warning light lights up continuously. Insert the drip tray with the coee
grounds container into the machine and close the service door.
The empty coee grounds container light ashes. The coee grounds container is not
inserted into the machine. Wait until the empty coee grounds container light goes
out and the general warning light lights up continuously. Insert the coee grounds
container and close the service door.
The no coee light lights up continuously. Fill the coee bean hopper with coee
beans and restart the brewing cycle. The no coee light goes out when you press the
button of the desired beverage. You can also dispense steam and hot water when the
machine shows this warning signal.
The CALC CLEAN light lights up continuously. You need to descale the machine.
The no water, empty coee grounds container, no coee and general warning lights
ash simultaneously. The machine is out of order. Switch o the machine and switch
it back on after 30 seconds. Repeat this procedure 2 or 3 times. If the machine does
not switch back on, contact the Philips Consumer Care Centre in country.
The general warning light
ashes slowly. Insert the hot
water dispensing spout.
The general warning light
ashes slowly. Insert the brew
group.
The general warning light ashes
quickly. The brew group is being
reset due to machine reset.
The empty coee grounds container
light lights up continuously. Empty
the coee grounds container.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes slowly. Insert the hot water dispensing
spout.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
29
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
oma plus
Hot water
Espresso
Memo Memo
Calc
clean
Coee
Milk clean
Memo
Cappuccino
-
The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
30
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
oma plus
Hot water
Espresso
Memo Memo
Calc
clean
Coee
Milk clean
Memo
Cappuccino
-
The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
30
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
oma plus
Hot water
Espresso
Memo Memo
Calc
clean
Coee
Milk clean
Memo
Cappuccino
-
The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
30
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The empty coee grounds container light ashes. The coee grounds
container is not inserted into the machine. Wait until the empty coee
grounds container light goes out and the general warning light lights up
continuously. Insert the coee grounds container and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The no coee light lights up continuously. Fill the coee bean hopper
with coee beans and restart the brewing cycle. The no coee light goes
out when you press the button of the desired beverage. You can also
dispense steam and hot water when the machine shows this warning
signal.
Ar
oma plus
Hot water
Espresso
Memo Memo
Calc
clean
Coee
Milk clean
Memo
Cappuccino
-
The CALC CLEAN light lights up continuously. You need to descale the
machine, follow the instructions in chapter ‘Descaling'.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The no water, empty coee grounds container, no coee and general
warning lights ash simultaneously. The machine is out of order. Switch
o the machine and switch it back on after 30 seconds. Repeat this
procedure 2 or 3 times. If the machine does not switch back on, contact
the Philips Consumer Care Centre in country.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Consumer Care Centre in your
country.
Problem Cause Solution
30
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes slowly. Insert the hot water dispensing
spout.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
29
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes slowly. Insert the hot water dispensing
spout.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
29
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes slowly. Insert the hot water dispensing
spout.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
29
English
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light lights up continuously. Insert the drip tray with
the coee grounds container into the machine and close the service
door.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes slowly. Insert the hot water dispensing
spout.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes quickly. The brew group is being reset
due to machine reset.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The general warning light ashes slowly. Insert the brew group.
Espresso
Memo Memo
Calc
clean
Coee
Memo
Cappuccino
-
The empty coee grounds container light lights up continuously. Empty
the coee grounds container.
29
English
Problem Cause Solution
There is water under the
machine.
The drip tray is too full and
overowed.
Empty the drip tray when the drip tray
full indicator pops up through the drip
tray. Always empty the drip tray before
you start descaling the machine.
The machine is not placed
on a horizontal surface.
Place the machine on a horizontal sur-
face so that the drip tray full indicator
works properly.
The machine does not
switch on.
The machine is discon-
nected.
Check if the power supply cord is in-
serted correctly.
Check if the power supply
cord is inserted correctly.
This is normal. The ma-
chine uses water to rinse
the internal circuit and
brew group. Some water
ows through the internal
system directly into the
drip tray.
Empty the drip tray when the ‘drip tray
full’ full indicator pops up through the
drip tray cover.
Place a cup under the dispensing spout
to collect rinsing water.