PHILIPS 3000 V2 01 INTRODUCTION
11/13
Problem Cause Solution
The machine does not dis-
pense hot water after press-
ing the HOT WATER button.
(Only Easy Cappuccino)
The hot water dispensing
spout is not inserted.
Insert the hot water dispensing spout
and press the HOT WATER button
again.
The brew group cannot be
removed.
The brew group is not po-
sitioned correctly.
Close the maintenance door. Switch
the machine o and back on again.
Wait for the machine ready screen to
appear and then remove the brew
group.
The coee grounds con-
tainer is not removed.
Remove the coee grounds container
before removing the brew group.
The machine is still in the
descaling process.
You cannot remove the brew group
when the descaling process is active.
First complete the descaling process
and then remove the brew group.
The brew group cannot be
inserted.
The brew group is not in
the correct position.
The brew group was not put in rest
position before it was placed back.
Make sure that the lever is in contact
with the base of the brew group and
that the hook of the brew group is in
the correct position.
Reset the machine by switching it on
and o. Place the drip tray and the
coee grounds container back. Leave
the brew group out. Close the mainte-
nance door and switch the machine on
and o. Then try to reinsert the brew
group.
The coee has too little
crema or is watery.
The grinder is set to a
coarse setting.
Adjust the grinder to a ner setting.
The brew group is dirty.
Clean the brew group. For thorough
cleaning, follow the monthly cleaning
procedure with the degreasing tablet.
The coee exit duct is
dirty.
Clean the coee exit duct thoroughly
with the handle of the multifunctional
tool or a spoon handle.
The coee blend is not the
correct one.
Try another coee blend.
The machine is performing
its self-adjustment.
Brew a few cups of coee.