Philips User manual - Troubleshooting; Appliance Does Not Work; Appliance Not Working When Switched On; Water Bucket Leaks

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EN
9 Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, contact the Consumer Care Center in
your country.
Problem Possible solution
The appliance does not
work.
• The lter replacement light has been on continuously but you did
not replace the corresponding lter, it is now locked. In this case,
replace the lter and reset the lter time.
• Make sure that the front panel is closed properly.
The appliance does not
work even though it is
switched on.
The humidication lter tray is not placed properly. In this case the
appliance does not work and the CURRENT HUMIDITY lights (30%,
40%, 50% or 60%) ash. Switch off the appliance. Remove the water
bucket and then remove and slide the humidication lter tray back to
the appliance. Then switch on the appliance and try again.
The water bucket leaks. It is normal that the cap of the water bucket is slightly wet when you
remove it from the appliance. However, if water drops keep dripping from
the bottom of the water bucket, check if the cap has been screwed onto
the water bucket tightly. If the problem persists, contact the Consumer
Care Center in your country.
The water level in the
water bucket drops very
quickly after I empty the
humidication lter tray.
This is normal. The water in the water bucket is used to ll the
humidication lter tray the humidication lter also absorbs some of the
water.
I do not see the current
humidity indication
change.
• Make sure that you have put the humidication lter in the
humidication lter tray.
• The humidication lter is dirty. Rinse and/or descale the
humidication lter (see the chapter ‘Clean the pre-lter and
humidication lter’, section ‘Clean the humidication lter’).
• Make sure that both the PURIFIER and HUMIDIFIER lights are on.
There are some
white deposits on the
humidication lter.
The white deposits are called scale and they consist of minerals from
the water. Scale on the humidication lter affects the humidifying
performance. Therefore you have to descale the humidication lter
when the lter light
/ ashes (See the chapter ‘Clean the pre-lter
and humidication’, section ‘‘Clean the humidication lter’).