Captain-i Installation Guide 39
6.3 Retrieving the Primary Code
To assure maximum protection and security, it is not possible to program the system
without entering the Primary Code. When the Primary Code is not known, however (if
it is forgotten, for example), the following operations must be performed:
1. Disconnect mains AC voltage from the system
2. Open the control unit box
3. Disconnect the battery
4. Wait several seconds, connect the battery
5. Wait until the display with the clock appears on the keypad
6. Enter the factory default Primary Code (5555)
7. Program a new Primary Code (it is not possible to see the old code)
8. Close the control unit box
9. Connect mains AC voltage
Note: After battery connection the system enables access by means of the factory code
for 30 seconds only. If you do not gain entry in this time, repeat the operations from
the beginning.
The above procedure is to be followed also if the technician code has been forgotten
(unless the technician code was programmed to begin with digit 0)
6.4 Troubleshooting
Clock
This fault appears after initial power input such as first time operation, or operation
after AC failure and battery failure.
♦ Enter new time and date (see section “Initial operation” on page 16)
Battery
Indicates low battery power and appears after battery test and after a prolonged AC
failure.
♦ Allow the battery to recharge; wait for about 24 hours
♦ If the fault persists replace the battery
Low DC
Indication of a very low DC supply to the PCB. This failure is a result of a prolonged AC
failure. The system parameters cannot be programmed while the system displays this
message. Expected duration of operation with this fault is approximately one hour
depending on the detectors’ power consumption.
♦ Connect AC
♦ Replace battery if necessary
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