Captain-i, Installation Guide 40
AC Line
AC power failure. If other electrical appliances are working, check the switch or fuse
connected to the system.
♦ Connect AC power
♦ Blown AC fuse (F4)
Trouble
Indicates either a short line or an open line and can appear only if the zone is EOL
protected. The flashing red failure light will be accompanied by an indication, “F”,
above the zone number on the LCD display
KEYBOARD NOT CONNECTED
This is an indication that there is no data transfer between the control panel and the
keypad. Check the following:
♦ A proper connection between the “OUT” terminal block on the control panel
and the input to the keypad via the yellow wire
♦ The Jumper at the back of the keypad is set over the leftmost and middle
pins
♦ Low DC voltage indication if the PCB is connected without AC. If this is the
case replace the battery
♦ Check for malfunction in the keypad and replace keypad if necessary
♦ Replace the control panel PCB if the problem persists
If there are several keypads connected to the control panel and all show the same
indication then either the control panel PCB is malfunctioning or there is a short on one
of the wires.
Telephone
Indicates no dial tone for the telephone line connected to the control panel. This fault
appears if there was no dial tone the last time the system checked the line.
If this fault appeared when the system was in disarmed mode, it will continue to
appear even when the line returns, unless there is a telephone line check in the OFF
state.
To remove the fault indication in this case, arm and then disarm the system.
No telephone communication to Monitoring Station, including while in test mode (the
display shows “communic.”)
This indication appears if the CAPTAIN-i phone communicator cannot transfer reports
to the Monitoring Station. Possible reasons for this: phone failure or line is not
connected. Check the following:
♦ The telephone line is properly connected to the IN inputs on the terminal block
♦ In “Config 1” the P for telephone is programmed with “+”
♦ At least one telephone number is programmed for the Monitoring Station
♦ The telephone Customer ID for the Monitoring Station is different than 0
♦ The station telephone ID corresponds to the Monitoring Station
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