13 - Troubleshooting
In this section
Poor print quality or not printing 177
Wireless connection issues on the SendPro C200,
C300 and C400 179
Wired network connection issues on the SendPro
C200, C300 and C400 181
Sealing issues 184
All classes missing 186
Postage Balance showing "reading" on the Envelope
Printing screen 187
Cannot refill Envelope Printing during initial installation188
The screen is on but the power light is off 189
Scale weight changes to one ounce after removing
mailpiece 190
Solid red light on the 1E35 label printer 191
Stuck on Pitney Bowes blue loading screen when
going to envelope printing 193
Cartridge does not move on boot up 194
Power light flashes red and blue 195
Power light is blue instead of white 196
Power light turns on and off before the machine boots 197
Opening Manage Accounts in Envelope Printing
displays a white screen 198
Unable to print Trackable Labels 199
1E35 label printer feeds incorrect label size when
printing a trackable label 201
Screen is blank or black 203
Mail not weighing correctly or not at all 204
Low battery icon appearing on the display 206
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