Managing email notifications
You can use automated email notifications to track shipments and know when they’ve been delivered.
You can also get notified when a label refund has been issued. There are three types of notifications:
l Tracking Number Email: Emails a tracking number for each new shipping label automatically.
l Shipment Delivery Email: Emails a delivery confirmation for each new shipping label
automatically.
l Refund notifications: Emails a confirmation each time a label refund is credited to your postage
balance.
1. Tap the Settings (gear) icon in the global toolbar.
2. Scroll down to Shipping Settings.
3. Tap Automated Emails.
4. To enable tracking number and delivery confirmation emails to the sender or recipients, tap the
appropriate check boxes in the Tracking Number Email and Shipment Delivery Email sections.
5. To receive an email when a label refund is credited to your postage balance, enter the email
address on the Email Confirmation for Postage Refund line.
6. (Optional) To customize the subject for each email type, enter the subject in the Customize the
email subject line field.
Managing trackable labels
Pitney Bowes Operator Guide June 2018 64
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