Plustek OpticFlim 8300i - Scanning Problems

ScanningProblems
Mostproblemsareeasily solved, and someof the most commonquestions and their
recommendedsolutionsarelistedbelow.
*AlwaysmakesurethatyouareusingthelatestsoftwareofPlustekandSilverFast.
Symptom Cause&Solution
TheScannersourceis
blank

 ThescannerisnotdetectedbytheOS.
Pleaserefertothesolutionsofthefollowing“The
scannercannotbefound”.
Thescannercannotbe
found
 TheUSBcablesarenotconnectedproperly
Makesurethatthecablesareconnectedtightlyand
totheproperport.
 TheUSBcablemightbetoolong
PleaseusetheUSBcablethatcomeswithyour
scanner.
 Thescanner’spowercordisnotconnected
properly
MakesurethattheACadapterisconnectedtoan
outlet.IfthescannerisconnectedtoaSurge
Protector,makesurethattheSurgeProtectoris
turnedon.
 Thescannerisnotpoweron.
PressthePowerbuttontoturnthescannerON.
 Windowsdidn’tdetectthescanner

1)Pleaseopen[Start]>[ControlPanel]>[System]>
[Hardware]>[DeviceManager].
2)Pleasecheckifyourscannerisproperlylisted
under[ImagingDevices].Ifitisnotlistedthereor
thedeviceiconhasanexclamationmark,please
referto“ManuallyInstallingtheSoftware”to
install
thedevicedrivers.
36