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Possible Malfunctions and Troubleshooting
Malfunction: device does not turn on or turns on but
only the logo loads
Possible cause: battery is low.
Solution: charge the battery.
Malfunction: a book does not open - the message
‘book is probably damaged or protected’ appears, or
nothing happens at all.
Possible cause: this book is damaged.
Solution: If the book was downloaded from the online
store try to re-load it again. If the file opens on your PC, but
does not open on the device, resave the book in another
format.
Malfunction: html book opens but is displayed
incorrectly.
For example, there are empty pages, some part of the
text is missing etc.
Possible cause: HTML-files contain non-text elements
(frames, JAVA-scripts, flash-elements).
Solution: save the page in TXT.
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