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Polycom 400 User Manual

Polycom 400
132 pages
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PRESSONE
the future of global communications
hosted iPBX solutions
powered by
Polycom Soundpoint IP Phone
USER GUIDE
pcsp500rev1.0.012004

Table of Contents

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Polycom 400 Specifications

General IconGeneral
PoEYes
ProtocolsSIP
Audio CodecsG.711
SpeakerphoneYes
Headset PortYes

Summary

Your Polycom Telephone

Accessing Phone Features

Details how to access phone functions using activating digits and numeric codes.

Basic Phone Features

Handling Call Waiting

Steps to answer a second call while on an existing call.

Making External Calls

Guides for placing calls to numbers outside the internal network.

Using the Speakerphone

Detailed instructions on operating the speakerphone for hands-free conversations.

PressOne Telephone Features

Abbreviated Dial

Allows users to program and use short codes for frequently dialed numbers.

Blind Transfer

Transferring a call to another number without announcing the call.

Call Block (Selective Call Rejection)

Allows users to program phone to not accept calls from a list of numbers.

Call Forward (All Calls)

Forwards all incoming calls to a specified destination number.

Call Forward (Busy)

Forwards calls to another number when the phone line is busy.

Call Forward (No Answer)

Forwards calls to another number if they are not answered at the phone.

Call Waiting

Allows answering an incoming call without disconnecting the current call.

Conference Features

Guides on setting up and managing conference calls with multiple parties.

Do Not Disturb

Routes incoming calls to another destination without the phone ringing.

Meet-Me Conference Setup

Guides on scheduling, joining, and managing Meet-Me conference calls.

One-Touch Transfer

Allows transferring calls using predefined one-touch transfer buttons.

Phone Configurator

System tool for configuring phone settings and assigning numbers.

Priority Call Feature

Allows defining numbers that will ring with a special tone for important calls.

Queue/ACD Features

Information on Automatic Call Distribution (ACD) and queue management.

Remote Access to Call Forwarding

Allows setting, changing, or canceling call forwarding destinations remotely.

Remote Phone Setup

Enables setting up a remote phone to act as your primary PressOne phone.

Selective Call Forward

Forwards calls from a list of numbers to another destination based on Caller ID.

Voice Mail Features

Accessing Your Voice Mail

Methods to access voice mail from your phone, internal, external, or PC.

Set Up Outlook for TAPI

Using TAPI to Call from Outlook

How to place calls from Microsoft Outlook using the TAPI interface.

Installing TAPI Support Software

Step-by-step guide for installing the VocalData TAPI 2.1-compliant software.

Configuring Windows for TAPI

Steps to configure Windows settings for TAPI-enabled dialing.

Configuring Outlook to Use TAPI

Final configuration steps to enable Outlook to use TAPI for dialing.

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