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Hardware Monitoring
For the Appliance Edition of the Polycom® RealPresence® Collaboration Server (RMX) 1800/2000/4000,
use the Hardware Monitor to monitor the status and properties of MCU hardware components.
Viewing the Status of the Hardware Components
For RealPresence Collaboration Server 2000/4000 models (also called MCUs), the Hardware Monitor
connects to the MCU Shelf Management Server to provide hardware status information
To view the status of hardware components via the Hardware Monitor:
» In the RMX Management section, click Hardware Monitor .
The Hardware Monitor displays the list of monitored hardware (which will vary depending on the
product model) and the following information about the hardware.
hardware Monitor Fields
Field Description
Slot Displays an icon according to the hardware component type and the slot number.
The icon displays the hardware status as follows:
• An exclamation point (!) indicates errors in the hardware component.
• Card icon with the reset button ( ) indicates that the hardware component is
currently resetting.
• Card icon with diagnostic tools ( ) indicates that the hardware component is in
diagnostic mode.
Type The type of hardware component.
Status The current status of the hardware component; Normal, Major, Critical, Resetting,
Diagnostics, or Empty.
Temperature Monitors the temperature of the hardware components; Normal, Major, and
Critical.
Note: Critical condition invokes a system shut down.
Voltage The voltage threshold of the hardware component; either Normal or Major.
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