EasyManua.ls Logo

Polycom RealPresence User Manual

Polycom RealPresence
126 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
[Type the document title]
Polycom Document Title 1
Version 8.2 | October 2013 | 3725-74602-004
Polycom® RealPresence® Collaboration Server
800s, Getting Started Guide

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Polycom RealPresence and is the answer not in the manual?

Polycom RealPresence Specifications

General IconGeneral
Audio CodecsG.711, G.722, G.722.1
Video CodecsH.263, H.263+, H.264
Network ProtocolsH.323, SIP
Maximum ParticipantsVaries by model
Operating SystemLinux-based
DimensionsVaries by model
WeightVaries by model

Summary

System Overview

Prerequisites

Lists the required knowledge and familiarity for using the guide.

Understanding the System

Details who should read the guide, its organization, and an overview of the server system.

Key Features and Conferencing Modes

Explains main features, conferencing modes (AVC, SVC, Mixed), session types, and capabilities.

Connection and Security

Covers connection methods, security measures, and LAN redundancy for server operation.

Workstation and Browser Setup

Outlines workstation requirements, OS, browser settings, and security configurations for client access.

First Time Installation and Configuration

Preparation and Hardware Installation

Covers gathering network info, unpacking, mounting hardware, and connecting cables to the MCU.

Initial Setup and Product Activation

Guides through first-time power-up, product registration, obtaining activation keys, and MCU connection.

Network Configuration Wizard

Details configuring IP signaling, routers, DNS, Gatekeeper, SIP server, security, and time via the Fast Configuration Wizard.

Default Settings and Language

Explains how to select languages and configure default conferencing entities and profiles.

Basic Operation

Accessing the Collaboration Server Web Client

Instructions on starting and logging into the Web Client using user credentials and the MCU IP address.

Navigating the Web Client Interface

Overview of Web Client panes, components, permissions, customization options, and monitoring elements.

Starting and Managing Conferences

Covers various methods to start conferences, including dial-in, reservations, templates, and Outlook invitations.

Participant Management and Monitoring

Details video layout indications, site names, message overlay, network quality, and participant connection monitoring.

Advanced Conference Operations

Describes advanced operations like changing duration, adding/moving participants, copy/paste, video control, and DTMF codes.

Appendix A - Glossary

Appendix B - Troubleshooting

Web Client Installation Troubleshooting

Provides instructions for troubleshooting common browser environment errors with the Web Client.

Ending Internet Explorer Sessions

Step-by-step guide to manually end all active Internet Explorer processes to resolve connection issues.

Clearing Temporary Files and Cache

Procedures for deleting temporary internet files, cookies, and ActiveX objects to fix Web Client errors.

Managing Add-on Conflicts

Explains how to disable add-ons that may cause conflicts with the Collaboration Server Web Client installation.

Browser Hosting Controls Configuration

Steps to enable Managed Browser Hosting Controls for .NET Framework 4 or higher to ensure Web Client functionality.

Related product manuals