Chapter 3-Basic Operation
Polycom, Inc. 3-29
Entry Queue Access (AVC Participants)
Access via an Entry Queue allows all participants to dial the same entry point that acts as a
routing lobby. Once in the Entry Queue, participants are guided to the conference according
to the conference ID they enter.
Move between the Entry Queue and the destination conference is enabled when both
conferencing entities have the same conferencing parameters (it is recommended that the
same Profile is used for both entities). For example, participants connected to a mixed CP
and SVC conference can only be moved to a mixed CP and SVC conference.
Figure 3-2 Dial-in Connection via Entry Queue
H.323 Participants (AVC Participants)
Dialing is executed in the same way as for conferences, where the Entry Queue ID/Name
replaces the Conference ID/Name.
H.323 participants dial
[Gatekeeper Prefix][Entry Queue ID/Name].
Example:
Prefix in gatekeeper 925
Entry Queue ID 1000
>> The participant dials
9251000
H.323 participants can bypass the Entry Queue IVR voice messages by adding the correct
Conference ID of destination conference to the initial dial string:
[
Gatekeeper Prefix][EQ ID][##Destination Conference ID]
Example:
Conference ID 1001
>> H.323 participants dial
9251000##1001
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