Restore RealPresence Collaboration Server Defaults
Polycom, Inc. 317
To perform a comprehensive restore using the RMX Web Client:
1 In the RMX Web Client, select Administration > Tools > Restore Factory Defaults.
2 In the Restore Factory Defaults dialog, select Comprehensive Restore.
3 Click one of the following buttons:
Backup & Continue - Backup of the current Collaboration Server configuration. Select this option
if you wish to restore the current conferencing entities and system configuration after the Standard
Restore.
Proceed with step 4.
Continue - Initializes all the current system configuration files and conferencing entities and then
restores them to their system default values according to the selected restore level.
Proceed with step 5.
Cancel - cancels and exits this dialog.
4 In the Backup Configuration Dialog dialog, click Browse to select the Backup Directory Path
and select Backup.
The system initiates the backup of the Collaboration Server configuration files. When the backup
completes, a confirmation dialog box is displayed. To cancel the backup, click Close.
5 Click Yes to restore the Collaboration Server.
Warning: Insert a USB device into the Collaboration Server’s USB port ONLY when you want to
perform a system restore
Inserting a USB key containing the following files causes the Collaboration Server to exit Secure
Mode and perform a Comprehensive Restore:
• Collaboration Server (RMX) 2000/4000 - RestoreToFactoryDefault.txt and lan.cfg
• Collaboration Server (RMX) 1800 - USB_action.cfg and lan.cfg
Do not insert a USB device into the Collaboration Server’s USB port unless it is your intention to
disable Secured Mode or perform a Comprehensive Restore to system defaults.
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