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Appendix - Direct Connection to the
RealPresence Collaboration Server
Direct connection to the RealPresence Collaboration Server 2000/4000/1800 is necessary to:
● Connect to and modify the RealPresence Collaboration Server Factory Default Management Network
settings without using the USB memory stick.
If you do not wish to use the USB memory stick method of modifying the RealPresence Collaboration
Server Management Network parameters, you can establish a direct connection between a
workstation and the RealPresence Collaboration Server to modify them.
● Connect to the RealPresence Collaboration Server Alternate Management Network for support
purposes.
While separate from all other networks, the Alternate Management Network has identical functionality
to the Management Network although it cannot be reconfigured and it operates based on factory
defaults only.
The Alternate Management Network cannot be configured and operates according to factory defaults.
● Connect to the RealPresence Collaboration Server via a modem.
Note that you cannot directly connect to the RealPresence Collaboration Server, Virtual Edition and you
cannot directly connect to a RealPresence Collaboration Server when it is in Ultra Secure Mode.
Establish a Direct Connection to the
RealPresence Collaboration Server
To establish a direct connection to the RealPresence Collaboration Server you must:
● Configure the Connecting Workstation
● Cable the Workstation Connection to the RealPresence Collaboration Server
● Connect to the MCU with the RMX Web Client
Security Notes
• Connection to the Alternate Management Network bypasses LAN and Firewall security. Strict
control of access to LAN 3 port is recommended.
• The Alternate Management Network is only available if Network Separation has not been
performed. For more information, see Multiple Network Services.
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