Polycom RealPresence Group

Contents
Before You Begin............................................................................................... 7
Audience, Purpose, and Required Skills.............................................................................7
Get Help.............................................................................................................................. 7
Polycom Partner and Solution Resources................................................................7
The Polycom Community......................................................................................... 8
Getting Started with Polycom RealPresence Group Series........................... 9
RealPresence Group System Power.................................................................................. 9
Power On the System.............................................................................................. 9
System Health Check.............................................................................................10
Power Off a RealPresence Group System.............................................................10
Using a Polycom RealPresence Group Series Remote Control.................. 11
Remote Control Buttons and Descriptions........................................................................ 12
Recharge the Remote Control Battery.............................................................................. 13
Wake a RealPresence Group Series System................................................................... 13
Contacts............................................................................................................................ 13
Contact Presence States........................................................................................14
Browse the Directory.............................................................................................. 14
Search for Directory Contacts................................................................................ 14
Calling............................................................................................................................... 15
Call by Entering a Name or Number...................................................................... 15
Call from the Contacts Screen............................................................................... 15
Call from the Recent Calls List............................................................................... 16
Call a Speed Dial Entry.......................................................................................... 16
Place an Audio-only Call........................................................................................ 16
Answer a Call......................................................................................................... 16
Ignore a Call........................................................................................................... 16
Hold a Call..............................................................................................................17
Hold a Call and Accept a Call.................................................................................17
Hold a Call and Place a Call...................................................................................17
Switch Between Point-to-Point Calls...................................................................... 17
Resume a Call........................................................................................................17
Hang Up All Calls and Answer a Call..................................................................... 17
End a Call...............................................................................................................18
Conference Calls....................................................................................................18
Microsoft Skype for Business Meetings................................................................. 20
Polycom, Inc. 1