Before You Begin
Topics:
▪ Audience, Purpose, and Required Skills
▪ Get Help
This guide is for users who need to operate Polycom
®
RealPresence
®
Group Series systems.
Please read the RealPresence Group Series documentation before you operate the system. The
following related documents for RealPresence Group Series systems are available from Polycom
Support:
▪ Setup sheets for your hardware
▪ Release notes
▪ Regulatory Notices, which describes safety and legal considerations for using the system
Polycom recommends that you record the serial number and option key of your Polycom RealPresence
Group Series system here for future reference. The serial number for the system is printed on the unit.
System Serial Number: ____________________________________________
Option Key: ____________________________________________________
Audience, Purpose, and Required Skills
The primary audience for this guide are users who want to perform basic to intermediate tasks using the
RealPresence Group Series system with a remote control, touch interface, or a Polycom touch device.
These tasks include using the remote controls, making video conference calls to one or several
endpoints, adjusting cameras and audio, showing content, recording calls, and more.
Get Help
For more information about installing, configuring, and administering Polycom products, refer to
Documents and Downloads at Polycom Support.
Polycom Partner and Solution Resources
To find all Polycom partner solutions, see Strategic Global Partner Solutions.
Polycom Implementation and Maintenance services provide support for Polycom solution components
only. Additional services for supported third-party Unified Communications (UC) environments integrated
with Polycom solutions are available from Polycom Global Services and its certified Partners. These
additional services help customers successfully design, deploy, optimize and manage Polycom visual
communications within their UC environments.
Professional Services for Microsoft Integration is mandatory for Microsoft Office Communications Server,
Microsoft Lync Server 2013, Skype for Business Server 2015, or Office 365 integrations. For additional
information and details, refer to http://www.polycom.com/services/professional_services/index.html or
contact your local Polycom representative.
Polycom, Inc. 7
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