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About This Guide
Thank you for choosing the for the SoundPoint IP 550/560 , a full-duplex, 
hands-free SIP desktop phone. This unit provides business telephony features 
and functions such as multiple call appearances, call hold, transfer, and 
conference over an IP network.
This guide provides everything you need to quickly use your new phone. Be 
sure to verify with your system administrator that your network is prepared 
for configuring your for the SoundPoint IP 550/560 phone. As well, be sure to 
read the Parts List and Regulatory Notices sections in this guide before you set 
up and use the for the SoundPoint IP 550/560 phone. You can also find this 
information at http://www.polycom.com/support/voicedocumentation/.
Changes to This Guide
The following section is new for this edition:
• Information Status on page 1-14
• Changing the Soft Key Label Color on page 2-10
Major updates have occurred to the following sections since the previous 
edition:
• Changing the Graphic Display Background on page 2-9
• Searching the Corporate Directory on page 2-20
• Enabling Do Not Disturb on page 3-21