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Polycom SoundPoint IP 550 User Manual

Polycom SoundPoint IP 550
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5 - 1
5
Troubleshooting Your Phone
This chapter contains general troubleshooting information to help you solve
any problems you might encounter when you use your SoundPoint IP 550/560
phone. The tables in this chapter list possible trouble symptoms, the likely
causes of these problems, and the recommended corrective actions to take.
Power and Startup
Controls
Access to Screens and Systems
Calling
Displays
Audio
Productivity Suite
To obtain more detailed troubleshooting information, you can access certain
menus on your phone that test your phone hardware. For more information,
see Testing Phone Hardware on page 5-9.
If you require additional assistance, contact your system administrator.

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Polycom SoundPoint IP 550 Specifications

General IconGeneral
Full duplexYes
Camera includedNo
Frequency range150 - 7000 Hz
Base station keys26 + 4
Channels quantity2 channels
Dimensions (WxDxH)265 x 150 x 190 mm
Networking featuresDHCP/Static IP
Ethernet LAN (RJ-45) ports2
Supported network protocolsFTP, TFTP, HTTP, HTTPS
Supported data transfer rates10/100 Mbit/s
Product colorGray
Storage temperature (T-T)-40 - 70 °C
Operating temperature (T-T)10 - 40 °C
Operating relative humidity (H-H)20 - 85 %
Power requirements48V DC
Volume controlDigital
Voice codecsG.722
Backlight color-
Display resolution320 x 160 pixels
SafetyUL/C-UL; CE Mark-1; EN 60950-1; IEC 60950-1; AS/NZS 60950
Certification- FCC Part 15 (CFR 47) Class B - ICES-003 Class B - EN55022 Class B - CISPR22 Class B - AS/NZS CISPR 22 Class B - VCCI Class B - EN55024 - EN61000-3-2; EN61000-3-3 - ROHS - Anatel - GOST - C-tick - CCC
Compliance industry standardsIEEE 802.3af; IEEE 802.1p;IEEE 1329; RFC 1889
Weight and Dimensions IconWeight and Dimensions
Weight2045 g

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