User Guide for the SoundPoint IP 550/560 Phone
3 - 2
If you require additional information or assistance with your new phone, 
contact your system administrator.
Placing Calls
You can place a call in many ways using your SoundPoint IP 550/560 phone:
• using the handset
• using the speakerphone
• using the headset
You can also dial the number first—called “hot dialing”— and then choose the 
method you will use to speak to the other party.
You can search the call lists, the local contact directory or the corporate 
directory and dial from the search results page. For more information, refer to 
Managing Call Lists on page 2-11 and Managing Contacts on page 2-12.
During a call, you can alternate between Speakerphone Hands-Free, Headset, 
or Handset modes by pressing the   or   keys, or picking up the 
handset.
The call duration of active calls is visible within the active call window on the 
graphic display. In the figure below, the call to Greg Slowski has lasted 30 
seconds so far.