Powerware 5125 - Page 58

Troubleshooting
52
Powerware
®
5125 Two-in-One (2400–3000 VA) User’s Guide : www.powerware.com
Table 8. Troubleshooting Guide
Alarm or Condition Possible Cause Action
The indicator is not
on; the UPS does not start.

The power cord is not
connected correctly.
Check the power cord connections.
The wall outlet is faulty. Have a qualified electrician test and repair the outlet.
The indicator is
flashing; power is not
available at the UPS
output receptacles.

The UPS is in Standby mode.
Press the On button to supply power to the
connected equipment.
|
The UPS does not provide the
expected backup time.
The batteries need charging or
service.
Plug the UPS into a power outlet for 24 hours to charge
the battery. After charging the battery, press and hold
the button for 3 seconds; then check the
indicator.
If the indicator is still on, see “UPS Maintenance”
on page 39 to replace the battery.
Continuous audible alarm.
The self-test failed. Plug the UPS into a power outlet for at least 3 hours to
charge the battery. After charging the battery, press and
hold the button for 3 seconds; then check the
indicator.
If the indicator is still on, shut down the UPS and
contact your service representative.
UPS internal temperature is
too high.
The UPS switches to Bypass mode, allowing the UPS
to cool. Turn off and unplug the UPS. Clear vents and
remove any heat sources. Ensure the airflow around
the UPS is not restricted. Wait at least 5 minutes and
restart the UPS. If the condition persists, contact your
service representative.
1 beep every 5 seconds.
The UPS is on battery. The UPS is powering the equipment with battery
power. Prepare your equipment for shutdown.
1 beep every 5 seconds.
The battery is running low. 3 minutes or less of battery power remains (depending
on load configuration and battery charge).
Save your work and turn off your equipment. The
alarm cannot be silenced.